Part‑Time GP Workflow & Records Specialist

Abbey Medical Centre; West Midlands; On-site; GBP 20,000 - 26,000; Part time

Job summary

Abbey Medical Centre in the West Midlands is seeking a proactive part-time Workflow/Docman Administrator to support clinicians and ensure timely processing of clinical correspondence.

You'll prioritise urgent letters, maintain accurate patient records using Docman and SNOMED coding, contribute to audits and data quality, and collaborate with GPs, nurses and admin staff to meet service targets.

Responsibilities

• All incoming clinical correspondence via Docman and Workflow systems; scan, code, categorise, and assign correctly.
• Prioritise urgent correspondence and escalate when necessary.
• Maintain accurate patient records in line with practice protocols and information governance.
• Use approved read codes and SNOMED to support safe patient care.
• Identify admin tasks within clinical letters (medication queries, appointments, follow-ups).
• Work with GPs, nurses, pharmacists and admin team to complete workflow tasks.
• Assist with general admin tasks and contribute to audits and data quality.

Job description

Abbey Medical Centre in the West Midlands is seeking a proactive part-time Workflow/Docman Administrator to support clinicians and ensure timely processing of clinical correspondence.

You'll prioritise urgent letters, maintain accurate patient records using Docman and SNOMED coding, contribute to audits and data quality, and collaborate with GPs, nurses and admin staff to meet service targets.