Part-Time Frontline Admin & Resident Services Coordinator

Dacorum Borough Council; Hemel Hempstead; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local government authority in Hemel Hempstead is seeking a dedicated individual to provide front-line clerical support. The role requires managing customer service requests, working with spreadsheets, and fostering strong relationships with colleagues and residents. Excellent communication skills and the ability to work both independently and as a team are essential. This is a part-time position offering 17 hours per week.

Qualifications

• Experience in a front-line customer service role.
• Proven ability to manage service requests effectively.
• Experience with spreadsheet management.

Responsibilities

• Provide front-line service focusing on clerical duties.
• Manage and respond to service requests effectively.
• Produce information for internal use and audits.

Skills

Excellent written and oral communication skills

Ability to manage multiple tasks

Ability to build strong relationships

Tact and empathy

Job description

A local government authority in Hemel Hempstead is seeking a dedicated individual to provide front-line clerical support. The role requires managing customer service requests, working with spreadsheets, and fostering strong relationships with colleagues and residents. Excellent communication skills and the ability to work both independently and as a team are essential. This is a part-time position offering 17 hours per week.