Part-Time Fashion Frontline Assistant – Style & Service

Marks & Spencer Plc; Plymouth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty section in Plymouth. You will deliver style advice and five-star service, acting as a brand ambassador and helping customers discover our latest products.

Role involves working in a fast-paced retail environment with flexible hours. You’ll use Sparks App and in-store devices to enhance the customer experience and drive sales, staying adaptable to meet daily challenges.

Qualifications

• Customer-facing role in fashion retail experience preferred.
• Comfort with using digital tools to assist customers.
• Able to work in a fast-paced, high-demand environment.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and grow share in fashion, home and beauty.
• Act as a brand ambassador and represent the M&S store.
• Use Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards of speed and accuracy, even when busy.

Skills

Customer service

Fashion knowledge

Digital tools

Teamwork

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty section in Plymouth. You will deliver style advice and five-star service, acting as a brand ambassador and helping customers discover our latest products.

Role involves working in a fast-paced retail environment with flexible hours. You’ll use Sparks App and in-store devices to enhance the customer experience and drive sales, staying adaptable to meet daily challenges.