Part-Time Facilities Assistant - Library & Campus

University of Edinburgh; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prestigious educational institution in Edinburgh is seeking a part-time Facilities Assistant to provide customer service and support within the Main Library. The ideal candidate will possess front-line public service experience and effective communication skills. Responsibilities include assisting in emergencies, responding to student inquiries, and supporting compliance activities. This position offers a flexible part-time schedule of 32 hours per week within a supportive team environment.

Qualifications

• Experience of front line public and customer service in a busy environment.
• Flexibility and readiness to assist team members and multi-task as needed.
• Ability to communicate effectively and follow procedures.

Responsibilities

• Respond to everyday enquiries about location and services.
• Collect and respond to student feedback.
• Assist in incidents and emergencies, including fire drills.

Skills

Experience of front line public and customer service

Effective communication

Flexibility and ability to multi-task

Team player

Job description

A prestigious educational institution in Edinburgh is seeking a part-time Facilities Assistant to provide customer service and support within the Main Library. The ideal candidate will possess front-line public service experience and effective communication skills. Responsibilities include assisting in emergencies, responding to student inquiries, and supporting compliance activities. This position offers a flexible part-time schedule of 32 hours per week within a supportive team environment.