Part-Time Customer Team Leader & Team Coach

Co-op; Dornoch; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail organization in Dornoch is seeking a Customer Team Leader who will provide exceptional service while leading the store team. This part-time role offers flexible shifts including mornings, afternoons, and weekends. You will coach team members, oversee store operations, and ensure a positive shopping experience for customers. Benefits include competitive pay, paid training, a pension scheme, and discounts on products. Join a diverse team and contribute to your local community.

Benefits

Paid training

36 days holiday

Pension scheme with employer contributions

30% discount on products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Genuine care for customers and members.
• Strong people skills and ability to build relationships.
• Desire to learn and develop leadership skills.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team capabilities through coaching and training.
• Ensure the store remains safe, legal, and operational.
• Manage stock accuracy and conduct diligence checks.
• Support the store manager and handle HR processes.
• Lead the introduction of new products and services.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Flexibility

Job description

A leading retail organization in Dornoch is seeking a Customer Team Leader who will provide exceptional service while leading the store team. This part-time role offers flexible shifts including mornings, afternoons, and weekends. You will coach team members, oversee store operations, and ensure a positive shopping experience for customers. Benefits include competitive pay, paid training, a pension scheme, and discounts on products. Join a diverse team and contribute to your local community.