Part-Time Customer Team Leader: Coaching & Service

Co-op Careers; St Leonards; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a Customer Team Leader in St Leonards. This role involves leading a team, providing exceptional customer service, and ensuring store operations. The position offers a part-time contract of 16 hours per week with the potential for overtime. Benefits include full training, a pension scheme, and a 30% discount on store products. Ideal candidates should possess strong organizational skills and a genuine care for customer needs. Flexible shifts and competitive pay are offered.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on products

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Genuine care for customer needs.
• Desire to learn and develop leadership skills.

Responsibilities

• Lead the store team and deliver great customer service.
• Coach and supervise Customer Team Members.
• Ensure store operations are safe and legal.

Skills

Customer service skills

Team leadership

Problem-solving

Organizational skills

Job description

A leading retail company is seeking a Customer Team Leader in St Leonards. This role involves leading a team, providing exceptional customer service, and ensuring store operations. The position offers a part-time contract of 16 hours per week with the potential for overtime. Benefits include full training, a pension scheme, and a 30% discount on store products. Ideal candidates should possess strong organizational skills and a genuine care for customer needs. Flexible shifts and competitive pay are offered.