Part-Time Customer Support Specialist — Flexible Hours

lloyds banking group; Scunthorpe; On-site; GBP 20,000 - 21,000; Part time

Job summary

A leading banking institution in the United Kingdom seeks a part-time Customer Support professional to provide face-to-face assistance to customers at various branches. This role offers a salary starting at £20,000, with opportunities for pay increases and career growth through a skill progression framework. Applicants must possess strong people skills and a genuine commitment to customer service. Flexible working options are available.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

Discounted shopping benefits

22 days holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• No previous financial services experience required.
• Ability to quickly build relationships for a fantastic customer experience.
• Ability to show empathy and integrity in resolving queries.

Responsibilities

• Provide face-to-face support to customers.
• Help customers over the phone and through various digital channels.
• Master customer service role for career development.

Skills

People skills

Relationship building

Empathy

Commitment to customer service

Team collaboration

Job description

A leading banking institution in the United Kingdom seeks a part-time Customer Support professional to provide face-to-face assistance to customers at various branches. This role offers a salary starting at £20,000, with opportunities for pay increases and career growth through a skill progression framework. Applicants must possess strong people skills and a genuine commitment to customer service. Flexible working options are available.