Part Time Customer Services Advisor

Interaction Recruitment; Corby; On-site; GBP 10,000 - 15,000; Part time

Job summary

A recruitment agency is seeking a Part-Time Customer Service Advisor based in Corby. In this role, you will handle a high volume of inbound customer calls, assist with orders and enquiries, and ensure a friendly customer experience. Candidates should have 12 months of phone-based customer service experience. This position offers a supportive team environment and training opportunities.

Benefits

Supportive and friendly team environment

Full training provided

Opportunities for development

Qualifications

• Minimum 12 months of phone-based customer service experience.
• Confident telephone manner and strong communication skills.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Handle a high volume of inbound customer calls efficiently and professionally.
• Assist customers with orders, enquiries, and general product information.
• Resolve customer issues or escalate where necessary.

Skills

Phone-based customer service experience

Strong communication skills

Multitasking ability

Attention to detail

Positive attitude

Job description

Job Title: Part‑Time Customer Service Advisor
Location: Corby
Hours: Monday to Friday, 1:00pm – 5:00pm

We’re currently looking for a reliable and professional Part‑Time Customer Service Advisor to join a busy and supportive team based in Corby. In this role, you'll be the first point of contact for customers, handling a high volume of incoming calls in a fast‑paced environment. Your ability to deliver friendly, efficient, and solution‑focused support will be key.

Key Responsibilities

• Handle a high volume of inbound customer calls efficiently and professionally
• Assist customers with orders, enquiries, and general product information
• Resolve customer issues or escalate where necessary
• Maintain accurate records of customer interactions
• Deliver a courteous, friendly, and helpful service at all times

Requirements

• Minimum 12 months of phone‑based customer service experience
• Confident telephone manner and strong communication skills
• Ability to multitask and remain calm under pressureli>
• Good attention to detail and competent computer skills
• Positive attitude and team‑player mindset

Working Hours

Monday to Friday, 1:00pm – 5:00pm (20 hours per week)

What’s on Offer

• Supportive and friendly team environment
• Meaningful, customer‑focused role
• Full training provided
• Opportunities for development and progression

If you’re experienced in phone‑based customer service and enjoy working in a fast‑paced environment, we’d love to hear from you.

To apply or find out more, please contact Angela Bailey at Interaction Recruitment:
[e-mail]
07531 651 351