Part-Time Customer Service Advisor (Home Improvements)

Equals One Ltd; Wakefield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading home improvement company in Wakefield is seeking a Customer Service Advisor for a part-time role (3-4 days a week). You will be the main point of contact for customers, ensuring prompt and professional responses to inquiries. Ideal candidates will be confident communicators with a strong customer focus. Full training will be provided. This is an excellent opportunity for a proactive individual looking to develop their career in customer service.

Benefits

Commission structure

25 days holiday plus bank holidays

Health cash plan

Pension scheme

Personal development programmes

Free parking

Qualifications

• Experience in the home improvement industry is a plus.
• Ability to handle customer concerns professionally.
• Strong customer service orientation.

Responsibilities

• Act as the main point of contact for customers.
• Build relationships with internal departments and external partners.
• Respond promptly to customer inquiries.

Skills

Confident communicator

Strong listening skills

Organised with attention to detail

Customer focus

Proactive

Competent with Microsoft Office

Job description

A leading home improvement company in Wakefield is seeking a Customer Service Advisor for a part-time role (3-4 days a week). You will be the main point of contact for customers, ensuring prompt and professional responses to inquiries. Ideal candidates will be confident communicators with a strong customer focus. Full training will be provided. This is an excellent opportunity for a proactive individual looking to develop their career in customer service.