Part-Time Customer Engineering Coordinator

Calor; Birmingham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading energy solutions provider in the UK is looking for a Customer Engineering Coordinator. This part-time role involves coordinating engineering and maintenance services, handling work orders, and ensuring excellent customer service. Ideal candidates will have strong communication skills, a collaborative approach, and experience in customer service, though this is not strictly necessary. Flexible working hours and an opportunity for internal growth are available.

Qualifications

• Experience in a customer-focused environment.
• Ability to analyse problems and take initiative.
• Flexible and collaborative approach to team working.

Responsibilities

• Handle work orders from creation to closure.
• Schedule and confirm customer appointments.
• Raise purchase orders and liaise with suppliers.
• Manage communications with internal teams and contractors.
• Monitor customer queries and complaints.

Skills

Strong written and verbal communication skills

Excellent interpersonal skills

Problem analysis

Customer service experience

Confidence in using digital systems

Job description

A leading energy solutions provider in the UK is looking for a Customer Engineering Coordinator. This part-time role involves coordinating engineering and maintenance services, handling work orders, and ensuring excellent customer service. Ideal candidates will have strong communication skills, a collaborative approach, and experience in customer service, though this is not strictly necessary. Flexible working hours and an opportunity for internal growth are available.