Part Time Business Administrator - Residential Home

Essex County Council; Essex; On-site; GBP 25,000 - 29,000; Part time

Job summary

A local authority in Essex is seeking a Part Time Business Administrator to provide essential administrative support within a residential care home. The ideal candidate will possess excellent IT skills and have experience working within a social care setting. The role includes maintaining financial procedures, managing statistical reporting, and interacting with service users and the public. This position offers 32 hours per week from Monday to Friday, focusing on daytime hours.

Qualifications

• Knowledge of computer-based systems including MS Excel, Outlook, and Word.
• Experience delivering business support in a social care setting.
• Experience working within Financial Monitoring Regulations.

Responsibilities

• Deliver effective administrative support for the residential home.
• Provide statistical information for management reporting.
• Ensure relevant financial procedures are followed.
• Deal with public and service users effectively.
• Maintain efficient operation of the reception area.
• Work collaboratively within a team.

Skills

Excellent IT skills

Strong communication skills

Knowledge of MS Excel, Outlook, Word

Experience in social care setting

Education

Educated to RQF Level 3 or equivalent by experience

Job description

Part Time Business Administrator - Residential Home

Permanent, Part Time

£25,081 to £28,099 per annum, full time equivalent

Location: Clacton on Sea

Closing Date: Tuesday 25th November 2025 at 11.59pm

Please note that this is a part time position, offering 32 hours per week, worked across Monday to Friday, daytime hours.

This post is set within a residential care home that supports adults with a learning disability and or autism. The role is office-based and supports the Manager with administrative tasks to ensure that the home continues to deliver an excellent service. Candidates must have excellent IT skills.

The Opportunity

ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles: prevention; early intervention; enablement and safeguarding. This will enable people, their families, and carers to be able to access information and tools to live healthily and independently. Providing an opportunity to respond pro-actively to growing service demand in a sustainable way, within the financial constraints of the Council.

The Business Administrator will focus on providing clerical, administrative and financial support to the residential services. Delivering high quality and responsive administrative systems to ensure that the service has effective financial management and Health and Safety monitoring. In addition, the role maximise the use of other systems to facilitate good quality data collection.

Accountabilities

• Responsible for delivering effective administrative support to ensure able to maintain the effective running of the residential home and working to deadlines.
• Provides statistical information to ensure regular management reporting on staff information, such as, sickness; annual leave; overtime and service user information is available to ensure accurate financial charging.
• Responsible for ensuring all relevant financial procedures, including Amenity Accounts, are in place to enable the safe and appropriate handling and banking of all monies, both cash and cheques.
• Responsible for regular updating of relevant systems to ensure accuracy and highlighting awareness of office processes to new staff.
• Responsible for dealing appropriately with members of the public, service users and their carers, ensuring complaints are dealt with effectively, in line with agreed policies and procedures.
• Delivering an efficient operation of the reception area by prioritising calls and providing a good service to visitors to ensure creating a good first impression.
• Working collaboratively as part of a team by sharing Health and Safety knowledge and recognising service user issues that need to be addressed to ensure such matters are given priority.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Knowledge of a range of computer-based systems including MS Excel, Outlook, and Word.
• Experience of delivering business support including translating data and dealing with external enquiries, within a social care setting.
• Experience of working within Financial Monitoring Regulations and financial management systems
• Strong communication skills and an ability to develop a rapport and engage with diverse groups of individuals, particularly challenging family situations.
• Experience of developing strong working relationships with partners, other agencies, and the local community, to achieve joint objectives and offer a supportive framework for vulnerable adults.
• Educated to RQF Level 3 (A level) or equivalent by experience with a willingness to achieve the award within 24 months of starting the role.
• Evidence of self-development in particular professional area.