Part Time Branch Assistant

Booker; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retailer in Stoke-on-Trent is seeking a customer service representative for a part-time role. Candidates should be 17+, with a passion for customer service and ideally some experience in retail. The role involves ensuring a positive customer experience, maintaining store presentation, and accurately fulfilling orders. A dynamic environment awaits, where no two days are the same.

Benefits

10% off purchases at Booker

Discounts at Tesco

Health checks at Tesco Pharmacy

Annual share scheme

Retirement savings plan

Qualifications

• Ideally experience within the Wholesale or Retail environment.
• A passion for customer service.
• Willing to go the extra mile.

Responsibilities

• Ensure customers find what they need quickly.
• Maintain shelves and provide speed of service.
• Accurately pick items for delivery.

Skills

Customer service

Can-do attitude

Reliability

Job description

What’s in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

This is a Part Time position.

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

You will be responsible

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

• Ideally experience within the Wholesale or Retail environment
• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented.