Part-Time Branch Administrator

GSF Car Parts; High Wycombe; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading automotive parts distributor in High Wycombe seeks a part-time Branch Administrator to handle essential tasks like managing proof of delivery notes, balancing till, and addressing customer queries. Ideal candidates should have a strong background in telesales or customer service and thrive in a sales-driven environment. Benefits include performance bonuses, health support, and discounts from notable brands. The position offers flexibility and a focus on team support.

Benefits

Performance-based bonus

Free flu vaccine

Health & wellbeing tools

Free support from pension experts

Life assurance scheme

Discounts from household names

Financial wellbeing products

Paid time off to volunteer

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service in a fast-paced environment.

Responsibilities

• Ensure all proof of delivery notes are accounted for.
• Balance branch till daily and ensure accuracy.
• Complete branch banking books and ensure daily banking.
• Monitor unpaid cash sale reports and escalate discrepancies.

Skills

Ability to work quickly under pressure

Organised with attention to detail

Motivated by sales

Willingness to learn

Team player

Polite telephone manner

Excellent communication

Good interpersonal skills

IT literate

Job description

Main duties include

• Ensure all proof of delivery (POD) notes are accounted for
• Ensure missing notes and PODs are investigated and replacements obtained if required
• Balance branch till daily ensuring everything is accurate and up to date
• Complete branch banking books and ensure monies are banked daily
• Forwarding till reports to Head Office and update banking template
• Allocate pay later notes
• Monitor unpaid cash sale reports escalating any discrepancies or queries
• Ensuring any unpaid or outstanding amounts are collected in a timely manor
• Running the weekly account statements and ensure these are up to date
• Ensuring staff accounts are up to date
• Monitor and analyse the age debt report
• Allocate customer payments whilst ensuring monies are banked daily
• Updating customer notes with detail as and when required
• Monitor and review customer credit limits
• Dealing with general customer queries either face to face or over the telephone

Working hours

25 (average) hours Monday to Friday including alternate Saturday working. Shift pattern to be agreed with Branch Manager.

As a Branch Administrator you will have experience in telesales and / or customer service ideally gained in a fast-paced sales-driven environment.

About You

What youll need to succeed

• Have the ability to work quickly and under pressure to deadlines
• Organised with great attention to detail
• Target driven motivated by sales and able to deal with rejection
• Willingness to learn and develop
• A team player with the ability to also work independently
• Confident and polite telephone manner
• Excellent communicator
• Good Interpersonal skills
• IT Literate

Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether thats their health wealth or everyday lifestyle we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer :

• Opportunity to earn a performance based bonus as part of this role
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100s of household names including Asda Nike & John Lewis
• A suite of financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.

Employment Type: Part-Time

Experience: years

Vacancy: 1