Part-Time Beauty Retail Consultant – Inclusive Experience

AESOP; Southampton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

50% product discount

Cycle to work scheme

Summer wellness leave

LinkedIn Learning access

Headspace mindfulness app

Volunteer matching gifts

Employee assistance programs

Job summary

Aesop is seeking a part-time Retail Consultant in Southampton to welcome customers and guide them to products that match their needs. You will contribute to an exceptional, inclusive experience while helping achieve the store's commercial goals.

Ideal candidates have a background in customer service, strong communication and empathy, and a willingness to participate in product training. Flexibility for an on-site schedule is required.

Qualifications

• Experience in a customer service role or environment.
• Effective selling skills with ability to drive commercial outcomes.
• History of contributing to a team and collaborating well.
• Empathy to manage relationships and create inclusive experiences.

Responsibilities

• Welcome customers and guide to products relevant to their needs.
• Deliver an exceptional, inclusive customer experience and drive store performance.
• Participate in training and product knowledge sessions to stay informed.
• Support colleagues to maintain a welcoming and collaborative space.

Skills

Customer service

Sales skills

Team collaboration

Empathy

Communication skills

Skincare knowledge

Fragrance knowledge

Job description

Aesop is seeking a part-time Retail Consultant in Southampton to welcome customers and guide them to products that match their needs. You will contribute to an exceptional, inclusive experience while helping achieve the store's commercial goals.

Ideal candidates have a background in customer service, strong communication and empathy, and a willingness to participate in product training. Flexibility for an on-site schedule is required.