Part-Time Barista: Craft Coffee & Customer Experience

One Retail Group; Swansea; On-site; GBP 12,000 - 15,000; Part time

Job summary

Costa is seeking a Barista in Swansea on a part-time basis (20 hours per week) to deliver beautifully crafted drinks and excellent service. You’ll work within a major High Street brand, ensuring a welcoming experience for customers and maintaining brand standards.

Ideal candidates will have strong communication and customer service skills, hands-on experience with brewing equipment, and the ability to work under pressure while upholding food hygiene and health and safety rules.

Qualifications

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Responsibilities

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Costa and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Excellent communication

Customer service experience

Initiative

Brewing equipment experience

Job description

Costa is seeking a Barista in Swansea on a part-time basis (20 hours per week) to deliver beautifully crafted drinks and excellent service. You’ll work within a major High Street brand, ensuring a welcoming experience for customers and maintaining brand standards.

Ideal candidates will have strong communication and customer service skills, hands-on experience with brewing equipment, and the ability to work under pressure while upholding food hygiene and health and safety rules.