Part Time Accommodation Support Officer - (Liverpool)

Seetec Group Ltd.; Liverpool; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading community support organization is seeking a Part-Time Accommodation Support Officer in Liverpool. You will manage a caseload of adult males in a custody environment, conducting assessments and creating tailored accommodation plans. The role requires excellent interpersonal skills and an understanding of accommodation legislation. A competitive salary ranging from £24,650 to £29,000 is offered, along with generous benefits including 25 days annual leave and a comprehensive healthcare plan.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Experience or knowledge of Accommodation (incl. legislation) is desirable.
• Ability to establish and maintain effective working relationships.
• Good organisation skills and ability to meet deadlines.

Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans.
• Carry out initial assessments, considering risk, situation and need.
• Record progress and outcomes timely and accurately using case management system.
• Maintain contact with participants, identifying any emerging risks and concerns.

Skills

Interpersonal skills

Communication skills

Knowledge of Accommodation legislation

Understanding of the Criminal Justice System

Organisational skills

Job description

Part Time Accommodation Support Officer - (Liverpool)

Join our team as an Accommodation Support Officer and support our participants with their housing needs. You’ll work with a caseload of adult males residing within a custody environment. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We pride ourselves in delivering person-focused services. This means you may possess a desirable transferable skills set. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

Additional Information

Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned. What our people say.

Location: HMP Liverpool

Hours: Part Time 18.5 hours per week

Contract: Permanent

Closing Date: 10 November 2025

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.