Part Time Accommodation Support Officer -(Kent)

Seetec Group Ltd.; Rochester; On-site; GBP 24,000 - 29,000; Part time

Job summary

A community support organization in the UK is seeking an Accommodation Support Officer to manage a caseload of participants in need of housing assistance. The role involves conducting assessments, developing tailored accommodation plans, and providing ongoing support to help individuals navigate their housing challenges effectively. Excellent interpersonal skills and the ability to connect with diverse populations are essential. This position offers a competitive salary and comprehensive benefits, promoting positive change in individuals' lives.

Benefits

25 days annual leave + Bank Holidays

Pension – 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Access to retail discounts

Qualifications

• Knowledge of accommodation is desirable.
• Ability to establish and maintain effective working relationships.
• Good organization skills and ability to meet deadlines.

Responsibilities

• Manage a caseload of participants, producing personalized accommodation plans.
• Carry out initial assessments, considering risk, situation and need.
• Record progress and outcomes timely and accurately using case management system.
• Help participants navigate housing challenges and keep them informed.

Skills

Interpersonal skills

Effective communication

Organizational skills

Job description

Accommodation Support Officer

Make a meaningful impact every day.

Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We’re looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs.

In this role, you will manage a caseload of adult males either residing in custody or living in the community. Working in close partnership with probation practitioners, you will carry out initial assessments to understand each individual’s circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, ensure they are kept informed of decisions that affect them, and support their understanding of their rights throughout the process.

We welcome applicants from a variety of professional backgrounds, including social services, mental health, education, or those who have recently graduated and are seeking experience in the criminal justice sector. If you bring a person‑focused approach and transferable skills, we’d love to hear from you. We understand that not everyone will tick every box and that’s okay. If you’re engaging, adaptable and comfortable working with a diverse range of people, we’ll provide on‑site training and ongoing support to help you grow in the role.

Excellent interpersonal skills are essential, as you will be building and maintaining effective professional relationships with both participants and external stakeholders. We’re looking for positive role models who can inspire and encourage meaningful changes in attitudes and behaviours, helping individuals take steps toward greater stability and independence.

Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Help participants navigate housing challenges and keep them informed of decisions that affect them
• Ensure participants understand their rights throughout the process

Qualifications

• Knowledge of accommodation is desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Good organisation skills and ability to meet deadlines

Benefits

In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Additional Information

Communities and Education Division is part of an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Details

• Location: HMP Rochester
• Hours: Part time 18.5 hours per week
• Contract: Permanent
• Closing Date: 29 December 2025

Interested? There’s an easy‑to‑apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.