Parking Technician

Thanet District Council; Thanet District; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local government authority in East Kent is seeking a part-time Parking Technician to join their Civil Enforcement team. The role involves providing essential advice on parking and highway issues, handling administrative tasks, and ensuring compliance with parking legislation. Excellent communication skills and a clean driving licence are required. Training will be provided for those without prior legislation knowledge. This is an exciting opportunity to enhance local services and engage with the community.

Benefits

Generous annual leave

Flexible working hours

Access to the local government pension scheme

Qualifications

• Candidates must hold a clean driving licence and have use of a vehicle.
• Understanding of parking and highway related legislation is desirable but not essential.
• Good attitude to work and a desire to learn on the job.

Responsibilities

• Provide specialist advice regarding parking and highway issues.
• Handle administration and enquiries related to Civil Enforcement.
• Deal with Penalty Charge Notices, Abandoned Vehicles, and Parking Permits.

Skills

Excellent communication skills

Ability to listen and empathise

Experience in data input

Knowledge of Google applications

Ability to understand parking legislation

Job description

The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Parking Technician you will perform a key role, providing specialist advice to the public regarding parking and highway issues.

We have a part time vacancy for a Parking Technician to join the team and to deal with all administration and parking enquiries with regard to Civil Enforcement. This includes Penalty Charge Notices, Abandoned Vehicles, Parking Permits, Parking Suspensions, Road Closures, Mobile Displays and Payments.

The ideal candidate will have:

• Excellent communication skills to deal effectively with the public, contractors, and other stakeholders;
• Ability to listen, empathise, be assertive and deal with situations tactfully and diplomatically;
• Provide customers with a wide range of specialist advice over the telephone and email on all parking and highway related issues.
• Experience in Inputting data and be skilled on Google applications.
• Ability to Input income and expenditure for the department
• Be able to understand parking legislation and issue notices for parking suspensions, road closures and mobile displays.

TDC are keen to deliver a strict enforcement policy coupled with a positive and courteous service so the role will require you to have excellent communications skills and maintain a polite but assertive approach in order to communicate positively and effectively with the public in an enforcement environment.

Whilst an understanding of parking and highway related legislation is desirable it is not essential as training will be provided, so a good attitude to work and a desire to learn on the job is needed.

Thanet District Council serves the beautiful coastal towns and villages in East Kent; including Broadstairs, Margate, Ramsgate and Minster, providing an array of services to over 140,000 residents. Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs are rich in heritage and opportunity. With the multi-million pound Turner Contemporary Gallery, the fast speed rail link to London, and the popular Westwood Cross shopping centre - this is an exciting time to join Thanet District Council.

We are determined to improve the quality of life for local people. We believe that by listening to local people, working in active partnership and by being prepared to do things in an innovative way we can accelerate improvement and best meet the challenges ahead. All posts include generous annual leave, flexible working (some posts excluded), as well as access to the local government pension scheme.

Candidates must hold a clean driving licence and have use of a vehicle as the role requires regular site visits around the district.

For more information about this post please contact Rebecca Glaiser. 07768 936411, [e-mail]