Parking Service Contracts and Performance Manager

Haringey Jobs London; City Of London; On-site; GBP 63,000 - 116,000; Full time

Job summary

A local council in City Of London is seeking a skilled Contracts and Performance Manager for its Parking Services. The role involves strategic leadership in contract management, focusing on customer satisfaction and continuous improvement. The ideal candidate will have a strong background in mobilising contracts, excellent negotiation skills, and an understanding of procurement processes. A competitive salary and various benefits are offered, including up to 31 days of leave and potential hybrid working.

Benefits

Leave entitlement up to 31 days + bank holidays

Health and wellbeing support

Generous local government pension scheme

Discount schemes across leisure and culture

Qualifications

• Track record of mobilising contracts and managing them effectively.
• Excellent knowledge of the procurement and contract award process.
• Ability to foster relationships with suppliers for excellent service delivery.

Responsibilities

• Provide strategic leadership for Parking Service contracts.
• Implement policies for continuous improvement in service delivery.
• Manage contract performance to ensure high-quality customer services.

Skills

Contract mobilization

Contract negotiation

Stakeholder management

Customer satisfaction focus

Job description

Contract Terms

Contract Type: Full -Time, Permanent
Salary: PO8 £63,966 – £115,239 per annum
Interview: w/c 1st December 2025
Closing Date: Sunday 16th November 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Are you skilled contracts and performance manager ideally working within the parking sector? The postholder will provide strategic leadership for the commissioning, procurement and performance management of all Parking Service contracts, ensuring they deliver high quality customer focussed services and secure best value for the council. They will shape and implement policies that drive continuous improvement across service delivery with a particular focus on debt recovery, vehicle removal enforcement and IT systems.

About you

We are looking for a dynamic and motivated individual with a track record of mobilising contracts, directly managing contracts, skilled at contract negotiations and reading and understanding contacts.

In addition, the postholder will have excellent knowledge and understanding of the full procurement and contract award process, stakeholder management skills with a focus on customer satisfaction and the ability to foster relationships with suppliers and adopt a partnership approach to contract management that achieves excellence in service delivery.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact [e-mail]