Parking Permit Assistant | North Bristol NHS Trust

North Bristol NHS; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Security & Parking Admin Support in Bristol. The role involves managing a PermIT System Database and ensuring accurate reporting and data maintenance. The ideal candidate will possess excellent communication and organizational skills, as well as experience in customer service. Prior knowledge of security administration is beneficial. This position includes a fixed term and permanent contract, with no required hours enhancement. Join our team to contribute towards exceptional healthcare services.

Benefits

Complimentary Parking

Qualifications

• Previous experience of administering an access control/management database.
• Strong organizational skills and ability to work under pressure.
• Ability to prioritize tasks effectively.

Responsibilities

• Administer the PermIT System Database.
• Prepare information for permit appeals and cancellations.
• Maintain clear financial records and reports.
• Monitor permit numbers and maintain records.

Skills

Customer Service Skills

Excellent communication skills

SIA license/willing to work towards

Ability to work on own initiative

Good standard of English and Maths

Computer literacy

Experience in Security Industry

Tools

Word

Excel

Outlook

Database management experience

Job description

Security & Parking Admin Support

This is a challenging role; the successful candidate must already possess the ability to structure a given workload and portfolio. Previous experience of administering an access control/management database will be to your advantage. You will have the ability to focus on the portfolio tasks that need to be done and identify which tasks are priorities. You will work to a daily, weekly and monthly schedule in terms of reporting and document delivery, data capture/maintenance in terms of information accuracy and clarity.

You will need excellent organisational skills and be able to work under pressure, delivering reports including ad hoc request reports from management.

You will be required to administer a PermIT System Database on behalf of a large NHS hospital. There are various other database and excel spreadsheet solutions, which you will also be required to maintain.

Contract & Hours

1 x Fixed term contract & 1 x permanent contract, 37.5 Monday to Friday mixed hours but no hours require enhancements

Responsibilities

• Confident in dealing with public.
• Able to communicate effectively to staff at all levels.
• Permit application queries.
• Permit Allocation, alterations.
• Monitor Permit numbers in circulation.
• Permit eligibility requests.
• Permit Appeal preparation for Appeals Panel.
• Allocate permits on a timely basis for allowed permit types, i.e Off Peak and Peak permits.
• Maintain Permit Cash Payers Records, including contacting Cash Payers in arrears.
• Prepare information for NBT to deal with Application rejection Appeals.
• Prepare information from NBT HR to cancel permits of leavers.
• Prepare information from NBT HR to cancel application of leavers.
• Create reports from PermIT as requested.
• Maintain Resident Permit/Liaise with Residence Dept.
• Maintain record of Cash Permit payers.
• Monthly send to Head of Security Travel and Parking – Finance/Payroll – PermIT permit reconciliation.
• Monthly send to Finance/ Payroll update with cancelled and new permit allocations.
• Monthly send to Payroll – Parking Income reconciliation.
• Any other reasonable management requests.

KPI Reporting

• Maintain clear and concise financial records.
• Complete information regarding Permits for inclusion into Monthly KPI.
• Minutes of meetings and writing these into agreed format, as required.

Complimentary Parking, Including Volunteer & Mobility

• Complimentary Parking.
• Process Mobility support from Occupational Health.
• Maintain Mobility information for SPO.
• Volunteer Driver Database & Passes.
• Process Occupational Health information to ensure permits are issued/withdrawn in line with information received.

Financial Database Management

• Inform NBT of any irregularities in audit information compared to cash counted.
• Investigate the cause of irregularities and report to NBT of actions taken.

About North Bristol NHS Trust

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti‑discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all under‑represented groups.

Qualifications & Skills

• Customer Service Skills.
• Excellent communication skills, both written and verbal.
• SIA license/willing to work towards.
• Ability to work on own initiative and as part of a team.
• Well presented, professional, with sound judgement and integrity.
• Good standard of English and Maths.
• Computer literacy (Word, Excel, Outlook and Database management experience)
• Experience of working within the Security Industry is an advantage.

This advert closes on Sunday 28 Dec 2025.