Parking Department & Complaints Officer

ESSENTIAL EMPLOYMENT LTD; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Parking Department & Complaints Officer in South East London. This full-time temporary position involves handling parking complaints, ensuring compliance with regulations, and maintaining records. Candidates should possess strong communication skills and be capable of professional customer service. Interested applicants are invited to send their CV to the provided email address with the reference number.

Qualifications

• Strong communication and customer service skills.
• Ability to handle complaints professionally.

Responsibilities

• Handle and resolve parking-related complaints and enquiries promptly and professionally.
• Investigate cases, gather evidence, and provide clear, accurate responses.
• Ensure compliance with parking regulations and organisational policies.
• Maintain accurate records and produce reports as required.
• Liaise with internal teams and external stakeholders to achieve positive outcomes.
• Contribute to service improvements and customer satisfaction.

Job description

Parking Department & Complaints Officer needed in South East London Paying £19.94 per hr ref OR18739

Full time hours on a temporary basis

• Key Responsibilities
  • Handle and resolve parking-related complaints and enquiries promptly and professionally.
  • Investigate cases, gather evidence, and provide clear, accurate responses.
  • Ensure compliance with parking regulations and organisational policies.
  • Maintain accurate records and produce reports as required.
  • Liaise with internal teams and external stakeholders to achieve positive outcomes.
  • Contribute to service improvements and customer satisfaction.

If you are interested in the role, please email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared