Parking Debt And Complaints Officer

Carrington West; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A client in London is seeking a full-time Parking Officer with experience in Appeals, Representations, Permits or Debt Recovery. The role involves investigating parking appeals, enforcing penalties, and managing complaints. The position offers £24 - £26 per hour and flexible working arrangements including home-based options.

Qualifications

• Previous experience in Parking Appeals is essential for this role.

Responsibilities

• Investigating parking appeals and representations issue to the public.
• Reviewing and enforcing PCN's where applicable.
• Managing statutory and non-statutory complaints via telephone, email and post.
• Liaising with external contractors and parties.

Skills

Experience in Parking Appeals

Experience in Representations

Experience in Permits

Experience in Debt Recovery

Job description

An opportunity has arisen for a Parking Officer with experience in Appeals, Representations, Permits or Debt Recovery to join a client in London on contract basis. You will be responsible for investigating parking appeals and representations, enforcing PCN's (penalty charge notices) where applicable and managing statutory and non-statutory complaints.

This is a full-time contract position so please only apply if you have Parking Appeals, Representations, Permits or Debt Recovery experience. The rate on offer is £24 - £26 per hour - negotiable for the right candidate. Flexible working arrangements are available alongside home working opportunities.

Duties & Responsibilities

• Investigating parking appeals and representations issue to the public
• Reviewing and enforcing PCN's where applicable
• Managing statutory and non-statutory complaints via telephone, email and post
• Liaising with external contractors and parties

Requirements

Previous experience in Parking Appeals is essential for this role.