Parking Customer Services Officer

Essential Employment; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Parking Customer Services Officer in the City of London. This temporary role involves responding to inquiries regarding parking issues, delivering effective customer service, and providing accurate advice. The ideal candidate will have experience in customer service and strong communication skills. Interested applicants should apply with their CV.

Qualifications

• Experience in customer service roles.
• Ability to respond professionally to customer enquiries.
• Knowledge of parking-related issues is an advantage.

Responsibilities

• Deliver efficient service to residents and customers.
• Respond to parking-related enquiries in the Call Centre.
• Provide accurate advice on parking issues.

Skills

Customer service

Communication

Problem-solving

Job description

Parking Customer Services Officer needed in Kensington.

The rate is £17.73ph PAYE

This is a temporary role

The reference number is: 5275211

The successful candidate will deliver an efficient and effective service to residents and other customers responding to a wide range of parking-related enquiries in the Call Centre, including parking enforcement, suspensions, resident parking, pay-by-phone, and disabled parking issues.

They will respond positively and professionally to customer enquiries via telephone and email and will provide accurate advice on parking issues, aiming to resolve queries without unnecessary hand-offs.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.