Parking Complaints & Compliance Officer

Essential Employment; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local employment agency is seeking a Parking Department & Complaints Officer in South East London. The role involves handling parking complaints, ensuring compliance with regulations, and contributing to customer satisfaction. Ideal for candidates who excel in professional communication and problem-solving. This is a full-time temporary position offering £19.94 per hour. Interested applicants should send their CV via email, quoting the reference number.

Responsibilities

• Handle and resolve parking-related complaints and enquiries promptly and professionally.
• Investigate cases, gather evidence, and provide clear, accurate responses.
• Ensure compliance with parking regulations and organisational policies.
• Maintain accurate records and produce reports as required.
• Liaise with internal teams and external stakeholders to achieve positive outcomes.
• Contribute to service improvements and customer satisfaction.

Job description

A local employment agency is seeking a Parking Department & Complaints Officer in South East London. The role involves handling parking complaints, ensuring compliance with regulations, and contributing to customer satisfaction. Ideal for candidates who excel in professional communication and problem-solving. This is a full-time temporary position offering £19.94 per hour. Interested applicants should send their CV via email, quoting the reference number.