Park Ranger

Leicester City Council; Leicester; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Uniform provided

Job summary

Leicester City Council is seeking a Park Ranger based at Abbey Park to protect parks and open spaces, enforce local byelaws and environmental regulations, and deliver strong customer service to residents and visitors.

You’ll patrol on foot or by vehicle, collect evidence, issue penalties, log incidents, and work with police and other services to reduce ASB. The role requires outdoor work, shift coverage including evenings, weekends and holidays, and a full UK driving license.

Qualifications

• Excellent customer service and interpersonal skills.
• Willingness to learn environmental legislation and local byelaws.
• Clerical duties: log incidents, write reports, update inspection records.
• Full manual UK driving license and comfortable working outdoors.

Responsibilities

• Patrol parks and open spaces to detect breaches of park byelaws, dog control PSPOs, and littering offences.
• Issue Fixed Penalty Notices (FPNs) and prepare case reports.
• Attend court when required and conduct health and safety inspections.
• Liaise with the public, provide guidance and signposting to council services.
• Work with police and other services on awareness events and tackle anti-social behaviour.

Skills

Customer service

Interpersonal skills

Calm under pressure

IT skills

Job description

Reference: REQ8090

Region: Central

Location: Abbey Park

Salary: £32,061 - £34,434 Per Year

Package: Total benefit value (includes pension contribution and full holiday entitlement): £46,953

Contractual hours: 37

Basis: Full time,

Full Time / 37 Hours Per Week / Permanent

Full Time / 37 Hours Per Week / Permanent Play a key role in protecting Leicester's parks and open spaces by enforcing local byelaws and environmental regulations, supporting community safety, and providing excellent customer service. You'll be joining the Park Services team, part of Neighbourhood & Environmental Services. We maintain safety, cleanliness and community engagement across Leicester's parks. The team includes Senior Rangers and Parks Rangers who work closely with the Police, ASB officers, and other council services to address littering, dog control, anti-social behaviour, and park byelaw violations. We are currently focusing on reducing ASB hotspots, raising awareness of byelaws, and improving reporting standards through targeted patrols and public engagement. Rangers are based in Abbey Park and patrol parks and open spaces across the city, on foot or by vehicle. The role involves working outdoors in all weathers, with some flexibility depending on operational needs. This is a full-time, permanent role working 37 hours per week on a shift pattern, which includes evenings, weekends and public holidays. Shift schedules rotate to ensure coverage across key times.

What You’ll Be Doing

As a park ranger you'll patrol parks and open spaces to detect and address breaches of park byelaws, dog control PSPOs, and littering offences. Through this patrolling you'll collect evidence, issue Fixed Penalty Notices (FPNs), write reports and attend court when needed. In addition, you'll conduct health and safety inspections, report defects, and take action to ensure public safety. Not one day will be the same in this varied role. You'll liaise with the public, offering clear guidance and signposting to other council services one day and then work closely with police and other services to support awareness events and tackle anti-social behaviour on another. You'll be a public facing council representative that will proudly wear uniform and have use of body‑worn cameras and personal safety devices, ensuring you, the public and the parks of Leicester City are safe.

What You’ll Need

The ideal candidate will be an individual who has excellent customer service and interpersonal skills. You'll have the ability to stay calm, be confident, and show assertiveness when handling difficult and/or challenging situations. Within this role you'll need to understand, or show willingness to learn, about environmental legislation and local byelaws. This role will involve some aspects of clerical work to log incidents, write accurate reports and update inspection records so good IT skills and understanding is needed.

Due to the nature of this role you must hold a full manual UK driving license and be comfortable working outdoors in all weather conditions. As shift schedules rotate you must be flexible and willing to work evenings and weekends.

What We Can Offer You

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can lookforward to a work environment that encourages a healthy work/life balance. You’ll enjoy generousannual leave, membership of the Local Government Pension Scheme and the option of flexibleworking. We’ll also give you the chance to develop your skills and expertise with a variety of trainingand development opportunities. In addition, you can choose froma number offlexible benefits,including discounts on city buses and trains. Foran illustrative value of your benefits package,take a look at ourbenefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed ourrecruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible.