Paraplanning Team Leader

Titan Wealth Holdings Limited; Norwich; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A financial services organization in Norwich is seeking a Paraplanning Team Leader to lead and mentor the paraplanning team, ensuring high-quality support to Independent Financial Advisers while maintaining compliance. The ideal candidate should possess strong leadership qualities and a background in financial planning. This hybrid role allows for flexible working arrangements.

Benefits

Competitive salary

Private Medical Insurance

Attractive Employee Pension Scheme

25 days Annual Leave

Discretionary performance-related bonus

Qualifications

• Proven experience in direct line management of paraplanners.
• Strong understanding of financial planning concepts and regulatory requirements.
• Excellent IT, written, and verbal communication skills.

Responsibilities

• Lead and mentor the paraplanning team.
• Oversee and manage the daily workflow and task allocation.
• Conduct quality assurance checks and ensure compliance.

Skills

Team Leadership

Financial Planning Knowledge

Communication Skills

Organizational Skills

Technical Analytical Skills

Education

Level 4 qualified in financial planning

Job description

Overview

The Titan Group provides a broad range of services across the wealth value chain, from financial planning and investment management to platform, trading, settlement and custody services. Its strategy is to offer modular, incremental services to clients, allowing them to adjust their business models as they choose. Titan Wealth is expanding through strategic acquisitions and offers a combination of start-up energy with private equity backing.

Titan Wealth Planning (TWP) is a subsidiary focused on providing best-in-class advice on wealth management, employee benefits and retirement planning. Our mission is to help businesses and their employees explore, set and achieve their financial goals.

Role

To lead and mentor the paraplanning team, ensuring the timely and accurate delivery of high-quality paraplanning support to Independent Financial Advisers (IFAs) and clients, while upholding company procedures and regulatory standards.

The role is hybrid, 3 days from the Norwich office, 2 days can be home-based.

The ideal candidate will have proven experience in direct line management of paraplanners (essential), including performance management, and the ability to guide the team through a period of complex change, particularly in the context of mergers and acquisitions (M&A).

The successful candidate will possess strong leadership qualities, such as integrity, acting as a positive ambassador, elevating others when times are tough, self-awareness, compassion, empathy and resilience.

Responsibilities

• Team Leadership & Development:
  • Recruit, train, and develop a high-performing team of paraplanners.
  • Provide ongoing coaching, mentoring, and performance feedback to foster individual growth and team cohesion.
  • Run regular team meetings to ensure clear communication and set goals.
• Workload Management:
  • Oversee and manage the daily workflow and task allocation for the paraplanning team.
  • Prioritize work queues to meet deadlines and ensure efficient completion of tasks.
• Quality Assurance & Compliance:
  • Conduct first-line checks on the quality of paraplanner reports and output.
  • Ensure all work complies with company policies, procedures, and Financial Conduct Authority (FCA) regulations.
  • Monitor error rates and implement training to promote a "right first time" approach.
• Technical Support & Expertise:
  • Act as a referral point for technical queries, supporting the team with complex cases.
  • Potentially contribute to paraplanning by assisting with research, product analysis, and report preparation for client recommendations.
• Process Improvement:
  • Identify opportunities to refine procedures, processes, and systems to enhance efficiency and quality.
  • Implement improvements to streamline operations and enhance client service delivery.
• Collaboration & Communication:
  • Foster a culture of open communication and collaboration within the team and with other departments.
  • Serve as a key liaison between the paraplanning team, Financial Advisers, and other management.

Skills and Qualifications

• Level 4 qualified in financial planning
• Previous experience as a paraplanner or in a similar support role within a financial services firm.
• Strong understanding of financial planning concepts, products, and regulatory requirements (e.g., FCA).
• Excellent IT, written, and verbal communication skills.
• Proven leadership, coaching, and mentoring abilities.
• Strong organizational and time management skills.
• Ability to analyse technical information and ensure attention to detail.
• A proactive and collaborative mindset.

Titan Behaviours

• Commercial Awareness
• Innovation
• Collaboration
• Team contribution
• Professionalism

Culture & Values

Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:

• Creativity – we recognise we need new ways of thinking, learning and doing to improve productivity and stay ahead of competitors.
• Commitment – we are a team willing to put time and energy into driving change, going the extra mile.
• Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions.

Benefits

• Competitive salary
• Private Medical Insurance post probation
• Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
• 25 days Annual Leave (plus buy and sell up to 5 days)
• Office Christmas close (3-days)
• Life Assurance
• Health cash plan
• Hybrid working
• Discretionary performance related bonus
• Employee Assistance Programme
• Lunch and snacks provided in the Bristol office
• And lots of flexible benefits to choose from

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.