Overview
Type of Position: Paraplanner Team Leader - Hampshire
Pay: £52,000
Reference: #3399850
Our client, based in Hampshire, is looking for a Paraplanner Team Leader role to manage the Paraplanners on a day to day basis, ensuring pipeline management and case distribution, ensure cases are progressing in a timely manner, highlighting potential concerns to the Paraplanner Manager and to maintain management information to track activity for both themselves and advisers, via internal systems.
Successful candidates will also take accountability for team performance, supporting the Paraplanner to achieve individual set targets, providing regular updates to the Paraplanner Manager, support the Paraplanner Manager in attending and completing individual 121’s and mentor and develop trainees and new starters to competent status within agreed timescales.
You will need to provide technical support to the Paraplanners, deliver training sessions to upskill and maintain competent knowledge levels, provide ‘Peer Reviews’ for Paraplanners adopting new advice areas and manage and drive quality, identify trends, issues, and ensure improvements are made, highlighting concerns to the Paraplanner Manager.
Responsibilities also include:
- Assisting in the development, design and implementation of processes and procedures to meet the needs of the team.
- Contributing to change management initiatives to constantly improve and drive efficiencies across the end to end Paraplanning process.
- Promoting and maintaining the relationship with the Business Quality Team to monitor and action cause and effect between teams.
- Being a role model and leading by example; demonstrating best practice, acting compliantly and working efficiently, encouraging and shaping the team to be as effective.
- Deputising for the Paraplanner Manager during periods of their absence.
- Ensuring Paraplanners act as an effective first line defence, ensuring compliance with FCA requirements and suitability of advice.
- Reviewing fact finds to ensure all aspects of the client’s financial needs are clearly documented, challenging advisers where appropriate to enable research of suitable solutions; highlight gaps and justifications as needed.
- Using research tools to complete analysis, comparing options, assessing TVAS outcomes and annuity crossover/breakeven analysis to ensure advice is suitable.
- Liaising with advisers, other parts of the business and third parties for information to support recommendations, with the ability to challenge/agree requirements to enable timely and quality paraplanning.
- Preparing draft suitability reports within an agreed timescale for final approval by the adviser, using technical knowledge and compliance-approved templates and justification for advice.
- Liaising with the Business Quality Unit (BQU) to ensure file quality meets required standards and to act as a conduit between adviser and BQU to resolve remedial points.
- Setting and achieving individual and team targets, providing regular updates to Management.
Skills
- Excellent communication skills both written and verbal
- Strong analytical skills for both individual client work and assessment of other Paraplanner work
- Strong interpersonal skills to ensure effective delivery of technical and process training
- Training & Development with a track record of mentoring individuals successfully
Knowledge
- Pension and Defined Benefit Transfer knowledge essential
- Knowledge of the regulatory regime and FCA requirements and guidance
- Good knowledge of current industry best practice, particularly FCA Know Your Client and Suitability requirements
- Industry knowledge related to advice across a wide range of providers, products, funds
Experience
- Financial Services experience is essential, preferably in a life and pensions environment
- Previous paraplanning experience, writing Defined Benefit advice reports is essential (minimum of 1 year)
- Previous experience in an IFA firm is essential
Qualifications
- Level 4 Diploma qualified essential, working towards Chartered status is desirable