Paraplanner

Castle View Personnel Ltd; Inverness; On-site; GBP 41,000 - 50,000; Full time

Job summary

Castle View Personnel Ltd in Inverness is recruiting a Paraplanner to support a team of financial advisers with research and report writing. The role involves analysing clients' financial situations, preparing recommendations, and maintaining accurate records on the back-office system.

You will produce client suitability reports, obtain illustrations, and assist with remedial actions following audits. A Level 4 Diploma in Financial Planning and experience in an IFA environment are preferred.

Qualifications

• 5 GCSEs passes or equivalent including English and Maths.
• Level 4 Diploma in Financial Planning.

Responsibilities

• Understand clients’ financial situation & objectives.
• Provide research, analysis & technical support.
• Prepare recommendation reports.
• Maintain client records.
• Produce client suitability reports confirming new recommendations.

Skills

Client communication

Task prioritisation

Customer service

Teamwork

Tech proficiency

Professional development

Education

GCSEs (English & Maths)

Level 4 Diploma in Financial Planning

Tools

Back-office system

Job description

Hours: Full Time (37.5 hours per week, Mon – Fri)

Salary: £45,000 approx + bonuses

Details:

We are currently recruiting a Paraplanner to work closely with a team of financial advisers to provide research and report writing. The Paraplanner will work as an integral part of the support team providing the advisers and their clients with a professional and efficient service.

Duties and responsibilities include:

• Understanding clients’ financial situation & objectives.
• Providing research, analysis & technical support.
• Preparing recommendation reports.
• Maintaining client records.
• Identify missing client information pertinent to formulating recommendations.
• Liaise with financial advisers to query/challenge proposed recommendations.
• Provide research on all relevant advice areas, products, and investment solutions.
• Prepare information / comparisons, ready for analysis by the adviser.
• Use of company-approved research systems to assist analysis.
• Cashflow modelling analysis.
• Produce client suitability reports confirming new recommendations in accordance with the Company’s internal standards and compliance procedures.
• Obtain accurate illustrations, key features, and other relevant paperwork for advisers’ presentation meetings with clients.
• Assist in the completion of remedial actions following quality checking Maintaining client records.
• Maintain accurate and up-to-date client and plan records on back-office system.
• Ensure all relevant documentation and correspondence is uploaded to the correct client records on the back-office system and named in accordance with Company procedures.
• Create, manage, and complete tasks on the back-office system in accordance with Company procedures.

Person Specification

Qualifications

• 5 GCSEs passes or equivalent including English and Maths.
• Level 4 Diploma in Financial Planning.

Knowledge

• General knowledge across a wide range of financial planning areas such as pensions, investments, protection, and estate-planning (including use of Trusts).

Experience

• Experience in an IFA/Wealth Management environment.
• General knowledge of the employee benefits/corporate pensions/business protection markets.
• Experience in an employee benefits/corporate pensions environment.

Skills

• Able to adapt the language, style and method of communication depending on the needs of the client or colleague.
• Can prioritise daily tasks, and restructure day as ah-hoc duties require, arranging client related tasks as a priority.
• Understand what good customer service is and prioritise customer work to deliver good service.
• Understand the importance of teamwork and how collaboration can improve outcomes.
• Understand and be able to use technology for the role effectively.
• Expertise to do the role and understand areas for improvement & looking for opportunities to develop.

Key Performance Indicators

The performance of the staff member assigned to this job role function shall be measured by:

• Individual / Team meets financial targets, KPIs and SLAs.
• Internal and external customer satisfaction measures.
• Feedback from senior colleagues, advisers and team members.
• Adherence to all company policies and procedures.
• Adherence to compliance and other legal regulatory processes.