Paraplanner

Charles Stanley & Co.; Easter Howgate; On-site; GBP 30,000 - 45,000; Full time

Job summary

A financial services firm based in Scotland is seeking a Paraplanner to provide comprehensive technical support to Financial Planning Advisors. The role involves preparing client reports, maintaining client data, and ensuring compliance with FCA regulations. The ideal candidate should have a degree-level education and a minimum CII Level 4 qualification, along with strong technical knowledge in financial planning. Excellent communication and interpersonal skills are essential for building client relationships.

Qualifications

• Degree-level education or equivalent preferred.
• Minimum CII Level 4 qualification required.
• Proven experience in delivering Paraplanning services within a financial planning environment.

Responsibilities

• Prepare and deliver client reports and annual reviews to the highest professional standards.
• Gather, record, and maintain client data using Intelligent Office.
• Manage and prioritise personal workflow to meet deadlines and service standards.
• Conduct product research to support financial planning recommendations.
• Ensure full compliance with FCA regulations and internal manuals.

Skills

Strong technical knowledge across all areas of financial planning

Proficient in using financial planning tools and modelling software

Excellent interpersonal skills to build client trust and confidence

Clear and effective communication skills, both written and verbal

Ability to manage multiple tasks and prioritise effectively

Self-motivated with a proactive and flexible approach to work

Solid working knowledge of Microsoft Office, including Excel, Word, and PowerPoint

Education

Degree-level education (or equivalent)

Minimum CII Level 4 qualification

Job description

Purpose of the Role

To provide comprehensive technical support to Financial Planning Advisors, contributing to the delivery of high-quality client service and helping to build and maintain strong client relationships.

Key Responsibilities

• Prepare and deliver client reports and annual reviews to the highest professional standards.
• Action requests from Advisors promptly and accurately.
• Gather, record, and maintain client data using Intelligent Office.
• Provide relevant information to support annual review processes.
• Communicate effectively with clients and third parties, both in person and remotely.
• Collaborate closely with administrative support to ensure seamless service delivery.
• Manage and prioritise personal workflow to meet deadlines and service standards.
• Develop, document, and maintain processes related to technical support.
• Conduct product research to support financial planning recommendations.
• Operate in line with the firm’s compliance framework and corporate standards.
• Engage in ongoing professional development and training.
• Provide regular reporting on key performance measures.
• Ensure full compliance with FCA regulations, Charles Stanley’s Compliance Manual, Financial Planning Practice Manual, and Staff Handbook.
• Promote awareness and adherence to anti-money laundering (AML) regulations.
• Set and uphold high personal standards, fostering a culture of diligence and professionalism within the department.
• Assist in compiling and delivering accurate Management Information (MI).

Qualifications & Experience

• Degree-level education (or equivalent) preferred.
• Minimum CII Level 4 qualification.
• Proven experience in delivering Paraplanning services within a financial planning environment.

Skills & Competencies

• Strong technical knowledge across all areas of financial planning.
• Proficient in using financial planning tools and modelling software.
• Excellent interpersonal skills to build client trust and confidence.
• Clear and effective communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritise effectively.
• Capable of maintaining appropriate status within the Division’s T&C regime.
• Self-motivated with a proactive and flexible approach to work.
• Solid working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.