Paralegal Military Deafness

Keoghs; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

WeCare – 24/7 online GP, mental health

Death In Service

Pension Contribution 5%/3%

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Discounts at local outlets

Job summary

Keoghs in Birmingham is recruiting a Military Deafness Paralegal to work on a busy Legacy Disease Team. You will support case handling from initial review through to resolution, learning essential legal processes and gaining hands-on experience with complex claims.

You will review military service records, liaise with personnel and external parties, and maintain accurate case notes while developing your litigation skills in a supportive, on-site environment at our UK offices.

Qualifications

• Experience in a legal or professional services environment.
• Ability to follow structured processes and work independently.
• Strong numerical and analytical skills.

Responsibilities

• Review service records and redact sensitive information for disclosure.
• Liaise with military personnel and external stakeholders.
• Update the case management system with timely case progress.
• Follow up on outstanding documents, instructions, and actions to ensure cases stay on track.
• Support MI, file closures and transfers.

Skills

Legal environment

Strong communication

Organisational skills

IT literate (Word, Excel, Outlook)

Case management system

Tools

Microsoft Word

Excel

Outlook

Case management system

Job description

Shape meaningful outcomes. Build your legal career.

This is an exciting opportunity to join our Legacy Disease Team, where your work will directly support clients and contribute to achieving key performance and service delivery standards.

Application Deadline: 24 September 2026

Department: Legal

Location: Birmingham

As a Military Deafness Paralegal, you’ll play a vital role in managing sensitive cases, developing legal expertise, and gaining hands‑on experience across the lifecycle of complex claims.

This role will be based on site in either our Bolton, Birmingham or Liverpool Offices.

Key Responsibilities

You’ll be working at the heart of the team, providing essential support while developing valuable legal skills. Your day‑to‑day responsibilities will include:

Core Responsibilities

• Reviewing military service records and carefully identifying and redacting sensitive information for disclosure
• Liaising with military service personnel and external stakeholders
• Updating the case management system with accurate and timely information to track case progress
• Following up on outstanding documents, instructions, and actions to ensure cases stay on track
• Managing diary systems and updating the Compensation Recovery Unit (CRU)
• Supporting key administrative tasks including management information (MI), file closures, and transfers

Opportunities for Development

• Reviewing and analysing medical records to support assessment of causation
• Assisting with claim valuation (quantum), including calculating special damages
• Supporting settlement negotiations, liaising with third parties to achieve fair outcomes

Skills, Knowledge & Expertise

We’re seeking a motivated, detail‑oriented individual who is keen to develop within a legal environment.

• Experience in a legal or professional services environment (desirable but not essential)
• Strong communication skills, both written and verbal
• Ability to follow structured processes while working independently
• Excellent organisational skills with the ability to prioritise workload effectively
• Confident in gathering, analysing, and recording information accurately
• IT literate with proficiency in:
  • Microsoft Word
  • Excel
  • Outlook
• Experience using a case or claims management system (desirable but not essential)

Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation