Paralegal

Talent Network Partners; Wakefield; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A well-established legal practice in Wakefield is seeking a Paralegal/Legal Assistant to support Solicitors in their catastrophic injury department. This hybrid role involves assisting with serious injury caseloads, managing client communication, and ensuring the case management system is updated. The ideal candidate has experience with serious injury files, excels in client care, and possesses strong communication and organizational skills. Competitive salary ranging from £25,000 to £27,000 annually.

Qualifications

• Previous experience with serious injury files is ideal.
• Competence in using case management systems is essential.
• Commitment to exceptional client care.

Responsibilities

• Support lead file handlers with serious injury caseload.
• Handle telephone enquiries and take detailed messages.
• Achieve monthly KPIs set by line manager.
• Maintain and update the case management system.
• Liaise with Finance regarding payments and accounts.

Skills

Client care

Communication skills

Attention to detail

Organisational skills

Time management

Tools

ProClaim

Job description

Paralegal / Legal Assistant catastrophic injury .(Wakefield/Hybrid)

Wakefield, United Kingdom

£ 25,000.00 - 27,000.00 (British Pound Sterling)

About the job Paralegal / Legal Assistant catastrophic injury .(Wakefield/Hybrid)

Our client, a well-established and highly regarded legal practice based in West Yorkshire, are offering a fantastic opportunity for a talented Paralegal / Legal Assistant to join their rapidly expanding catastrophic injury department.

This is a hybrid working role

The Role:

Our client is looking for a Paralegal to join them to support their Solicitors and Legal Executives in the progression of their serious injury case load and be the first point of contact with their clients. You will also be required to draft standard free form letters to progress cases effectively through the case management system (ProClaim).

Person specification

Ideally you will have previous experience of assisting with a caseload of serious injury files and be competent at working with our client's case management system. You will also be committed to delivering exceptional client care and have excellent communication skills. You will have good attention to detail and strong organisational and time management skills.

Core responsibilities

• Assist lead file handlers in the progression of their serious injury caseload.
• Deal with telephone enquiries wherever possible and take detailed telephone messages to be immediately communicated to the Fee Earner.
• Achieve KPIs on a monthly basis as agreed with your line manager.
• Maintain and update the case management system.
• Liaise with the Finance Department regarding the payment of disbursements, outstanding accounts etc.