Paralegal - Insurance

DAC Beachcroft; Newport; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading legal firm in Newport is seeking multiple Paralegals to join their team. You will manage a varied caseload of claims, providing high-quality service and maintaining client relationships. The ideal candidates will possess strong interpersonal and analytical skills, along with a commitment to professional growth. This role offers a flexible working arrangement and a well-rounded remuneration package.

Benefits

Private medical insurance

Income protection insurance

Discounted gym membership

Opportunities for growth and progression

In-person and remote social events

Qualifications

• Organisational skills to structure time effectively and seek help when needed.
• Ability to communicate with clients and colleagues on the phone and in person.
• Critical thinking to analyze evidence and identify legal arguments.
• Understanding when to pursue legal principles effectively.
• Resilience in negotiations and ability to accept feedback.
• Professional attitude with dedication and enthusiasm.

Responsibilities

• Manage a varied caseload of pre-litigated or litigated work.
• Liaise with clients and screen matters for prospects.
• Provide client advice on case prospects.
• Negotiate and resolve claims.
• Instruct experts and draft court documents.
• Maintain client relationships while managing expectations.
• Meet performance measures and uphold the DAC Beachcroft standards.

Skills

Interpersonal skills

Analytical skills

Prioritisation and organisation skills

Commercial sense

Resilience

Commitment and enthusiasm

Education

Law degree or related experience

Customer service/retail experience

Job description

Application Deadline: 25 November 2025

Department: CSG - Casualty (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)

Location: Newport

Description

We are looking for a number of Paralegals to join our market leading CSG team that works with over 40 insurance companies and self‑insured corporates.

We are holding an Assessment Centre on Tuesday 2nd December, which successful candidates will be invited to attend for the afternoon.

You will be required to attend the Newport office 5 days a week during your probation. You will be able to discuss a hybrid arrangement with your manager once you have passed probation.

Who's the team?

Our Vehicle Hire and Damage team deals with all aspects of defendant credit hire dispute resolution, providing an end‑to‑end solution. We also provide pre‑emptive advice on these issues whilst also assisting clients formulate their own strategies.

Our claims vary from small track to multi track including fraudulent claims. We deal with liability, indemnity and associated losses including personal injury, credit repair and diminution.

Whichever team you join, you will have an excellent opportunity to develop your legal skills, knowledge and career with us in CSG.

What you will do?

You are expected to provide a timely, professional and high‑quality service to our clients in the management of claims. Depending on your role, and with the support of a supervisor and team manager you will be expected to:

• Be responsible for a varied caseload of pre‑litigated or litigated work.
• Screen matters for prospects and liaise with clients upon receipt of instructions.
• Review instructions and provide client advice on case prospects.
• Resolve claims through negotiation and litigation within client‑service standards.
• Instruct experts and counsel, draft witness statements and other court documents.
• Maintain contact with our clients and their customers while proactively managing their expectations.
• Meet individual performance measures (financial performance, realisation rates and other KPIs).
• Ensure that the DAC Beachcroft brand and standards are maintained.

Who you are

We are happy to hear from graduates and those with customer service/retail experience who are team players and have the passion for learning. We'd also like to hear from Paralegals who may already have experience working in a legal environment.

You will have:

• Prioritisation and organisation skills – the ability to structure your time well, prioritise work effectively and recognise when to ask for help.
• Interpersonal skills – communication skills to liaise with clients, intermediaries and colleagues on the phone and in person.
• Analytical skills – The ability to critically look at factual evidence, identify key legal arguments and apply the same.
• Commercial sense – The ability to know the principle or law but also know when it is worth pursuing it.
• Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
• Commitment and enthusiasm – with a professional attitude.
• Alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

What's in it for you?

• High levels of flexibility and a great work‑life balance – https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well‑rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression, including professional funding
• In‑person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in‑house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).

Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.

For PSL queries, please contact: [e-mail] or [e-mail]