PAM Technical Advisor

Delinea; Bracknell; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading security solutions provider in Bracknell is seeking an experienced Technical Account Manager to engage with enterprise customers and ensure successful deployment of their Privilege Access Management solution. The ideal candidate will have over four years of experience in a customer success role, strong technical skills, and the ability to navigate complex customer environments. This role offers a dynamic work environment and the chance to make a significant impact by enhancing security across various organizations.

Benefits

Competitive salary

Bonus program

Healthcare insurance

Retirement matching

Comprehensive life insurance

Employee assistance program

Paid time off

Paid holidays

Qualifications

• 4+ years in a technical customer success or related role.
• Experience with Privilege Access Management solutions is a plus.
• Ability to engage with customers at the director level.

Responsibilities

• Serve as a technical subject matter expert on Privilege Access services.
• Monitor customer health and communicate with sales and support teams.
• Resolve high-priority issues impacting service delivery.

Skills

Customer Success Management

Technical Advisory

Project Management

Communication Skills

Tools

Microsoft Active Directory

Microsoft Azure

Linux Administration

Security Compliance Standards

Job description

A leading security solutions provider in Bracknell is seeking an experienced Technical Account Manager to engage with enterprise customers and ensure successful deployment of their Privilege Access Management solution. The ideal candidate will have over four years of experience in a customer success role, strong technical skills, and the ability to navigate complex customer environments. This role offers a dynamic work environment and the chance to make a significant impact by enhancing security across various organizations.