Pallet Network Planner — Fast-Paced Transport Coordinator

A1 Transport Solutions Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A logistics company in Greater London is seeking a skilled Transport / Pallet Network Planner to manage calls, inquiries, and schedules efficiently. The ideal candidate should possess strong communication skills, a professional telephone manner, and a knack for delivering excellent customer service. Responsibilities include overseeing the flow of information between customers and drivers, ensuring compliance with policies, and facilitating smooth operations. This role offers a dynamic work environment with various benefits, including casual dress and a company pension.

Benefits

Casual dress

Company pension

On-site parking

Private medical insurance

20 days annual leave plus Bank Holidays

Qualifications

• Experienced in transport and pallet network planning.
• Able to thrive in a high-paced environment.
• Capable of handling multiple tasks efficiently.

Responsibilities

• Manage all incoming and outgoing calls involving customers, drivers, and depots.
• Handle inquiries and resolve issues via phone and email.
• Input job details into custom-built IT systems.
• Ensure compliance with company policies and regulations.
• Organise and oversee delivery and collection schedules.
• Conduct end-of-day tasks including driver debriefs.

Skills

Strong communication abilities

Professional telephone manner

Exceptional customer service

Proficient in Microsoft Office

Job description

A logistics company in Greater London is seeking a skilled Transport / Pallet Network Planner to manage calls, inquiries, and schedules efficiently. The ideal candidate should possess strong communication skills, a professional telephone manner, and a knack for delivering excellent customer service. Responsibilities include overseeing the flow of information between customers and drivers, ensuring compliance with policies, and facilitating smooth operations. This role offers a dynamic work environment with various benefits, including casual dress and a company pension.