Pallet Network Operations Manager

LogiRec LTD; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A logistics company based in the City of London is seeking an experienced Pallet Network Operations Manager to oversee operations, optimize freight movements, and drive performance against KPIs in a high-volume environment. The ideal candidate will have at least 3 years of management experience within a pallet network context, strong leadership skills, and proficiency with transport management systems. This role offers full-time hours in a fast-paced setting where compliance and operational excellence are crucial.

Qualifications

• Minimum of 3 years in a management role within a Pallet Network Depot or similar environment.
• Deep understanding of the pallet network system and freight sortation processes.
• Proven ability to manage a team in a demanding environment.

Responsibilities

• Oversee the day-to-day running of pallet network operations.
• Drive performance against critical KPIs.
• Ensure compliance with Transport Legislation and Health & Safety regulations.
• Lead and develop the operations team.
• Act as primary operational contact for the pallet network hub.
• Forecast and manage resource requirements.

Skills

Logistics expertise

Team leadership

Problem solving

Technical skills

Tools

Transport Management Systems (TMS)

Warehouse Management Systems (WMS)

Excel/data analysis

Job description

Pallet Network Operations Manager

Type: Full-Time Monday to Friday 08.00 to 1800

Are you an experienced transport and logistics leader with deep knowledge of the pallet network model? Do you thrive on optimising complex, time-critical, high-volume operations?

Logirec ltd (agy) are recruiting for a decisive and strategic Operations Manager to take full ownership of work within the pallet network-critical operations for our customer based in Barking. You will be responsible for ensuring seamless, compliant, and cost-effective throughput of palletised freight within and across our network partners.

Your primary focus will be on operational excellence and performance across the pallet network function, including:

• Operational Management: Oversee the day-to-day running of the pallet network sortation and trunking operations, ensuring all freight movements are processed efficiently and meet strict network deadlines (e.g., cut‑off times, trunk departures).
• Performance & KPIs: Own and drive performance against critical Pallet Network KPIs, including delivery success rate, collection compliance, mis‑sorts, and damage reduction. Implement data‑driven continuous improvement initiatives.
• Compliance & Safety: Ensure strict adherence to all Transport Legislation and Health & Safety regulations within the operational area. Maintain high standards for internal and network compliance audits.
• Team Leadership: Lead, motivate, and develop the operations team, including Shift Managers/Supervisors/Forklift Staff, fostering a high‑performance culture focused on accuracy and efficiency in a fast‑paced, high‑volume environment.
• Network Liaison: Act as the primary operational contact for the central pallet network hub and fellow member depots. Manage and resolve operational issues, disputes, and service failures quickly and professionally.
• Resource Planning: Forecast and manage resource requirements for staffing, MHE (Mechanical Handling Equipment), and trunking capacity to handle fluctuating daily volumes effectively.

Requirements

• Experience: Minimum of 3 years in a management role within a Pallet Network Depot, Central Hub, or High‑Volume General Haulage environment.
• Logistics Expertise: Deep, practical understanding of the pallet network system, freight sortation processes, and trunking schedules.
• Leadership: Proven ability to manage a team in a demanding, pressurised, and safety‑critical environment, particularly during night‑time or peak logistics hours.
• Technical Skills: Proficient with Transport Management Systems (TMS), Pallet Network‑specific software, and Warehouse Management Systems (WMS). Strong Excel/data analysis skills.
• Problem Solver: Exceptional ability to troubleshoot operational failures in real‑time and implement corrective actions immediately.

Please forward your cv for consideration