Paediatric Diabetes Family Support Worker | University Hospital Southampton NHS Foundation Trust

University Hospital Southampton NHS FT; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

An NHS Foundation Trust is seeking a compassionate Paediatric Diabetes Family Support Worker to provide personalized care for children and families living with diabetes. This role is critical in promoting well-being and helping families navigate health challenges. The position requires excellent communication skills and flexibility in working hours, with NVQ qualifications preferred. Located in Southampton, this opportunity includes a supportive and diverse working environment, with ongoing learning and development opportunities.

Qualifications

• Educated to GCSE standard with English and Maths.
• NVQ Level 2 or 3 in Care or equivalent.
• Evidence of recent learning in health.

Responsibilities

• Provide personalized support to children and families with diabetes.
• Promote well-being and independence.
• Help families navigate health and social care challenges.

Skills

Excellent communication skills

Ability to travel between hospital and community bases

Experience working with children and young people

Flexibility to work across core hours

Education

GCSE (or equivalent) standard with a pass in English and Maths

NVQ Level 2 or 3 in Care or equivalent

Job description

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Are you passionate about making a meaningful difference in the lives of children and young people and their families living with diabetes?

We are seeking a compassionate and motivated Paediatric Diabetes Family Support Worker to join our Paediatric Diabetes Multidisciplinary Team which includes Consultants, Paediatric Diabetes Nurse Specialists, Dietitians, and Clinical Psychologists.

You will provide personalised support to children and young people with diabetes, and their families, both in hospital and community settings.

You will play a vital role in promoting well‑being, independence, and positive lifestyle choices, while helping families navigate challenges related to health, education, housing, and social care.

Reports to Lead Paediatric Diabetes Nurse Specialist and Lead Clinical Psychologist.

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Essential Requirements

• Educated to GCSE (or equivalent) standard, with a pass in English and Maths
• NVQ Level 2 or 3 in Care or equivalent
• Evidence of recent learning or development in health

Requirements

1. Excellent communication skills with the ability to interact appropriately with patients, relatives, team members and other staff groups.
2. The ability to work flexibly across core hours (and on rare occasions, outside core hours) during the week to meet the needs of the service.
3. To travel between hospital and community bases such as patients homes, community hubs and between hospital sites.
4. Experience in working with children, young people, or families in a health, social care, or community setting, including the provision of holistic and tailored support.

Desired Skills

• Keen to learn new skills and develop
• Experience of working within a team
• Experience of providing direct patient care

This advert closes on Monday 5 Jan 2026.