Packaging Service Scheduler

Elgen Staffing; Lancaster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A nationwide manufacturer of commercial machinery is seeking an experienced Packaging Service Scheduler to coordinate service representatives in Lancaster. The ideal candidate should have over two years of office experience, be proficient in Microsoft Office, and possess knowledge of Salesforce and SAP. Responsibilities include scheduling fieldwork and ensuring effective customer service. A strong ability to build and maintain relationships is essential.

Qualifications

• Minimum two years of experience working in an office environment.
• Proficient in Microsoft Office.
• Experience with Salesforce and SAP.
• Strong customer relationship skills.

Responsibilities

• Schedule service representatives' work in the field.
• Take service requests from customers.
• Assign sales order numbers in Salesforce and SAP.
• Type weekly schedule and distribute it to other departments.
• Advise accounting on credit limits.

Skills

Office environment experience

Microsoft Office knowledge

Salesforce knowledge

Customer relationship building

Tools

Salesforce

SAP

Job description

Our client, a nationwide manufacturer of commercial machinery, has an immediate need for an experienced Packaging Service Scheduler, to join our winning team in Lancaster.

KEY RESPONSIBILITIES

• Schedule service reps work in the field and provide their documents for customer visits.
• Take service requests from customers.
• Receive PO#’s from customers. Assign sales order #’s in salesforce & SAP
• Use salesforce service and field service consoles
• Type weekly schedule and distribute to other departments
• Advise accounting when customers exceed their credit limit (noted in SAP)

KEY REQUIREMENTS

• Two or more years of experience working in an office environment
• Microsoft Office knowledge
• Salesforce and S.A.P knowledge
• Prior work with customers to build and maintain working relationships

Please apply today to be immediately considered for the role!