PA and Business Support

Government Recruitment Service; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Civil Service Pension (28.97%)

25 days annual leave + 8 bank holidays

Flexible working options

Job summary

Government Recruitment Service is seeking a highly organised PA and Business Support specialist to assist two Deputy Directors in Birmingham. You will manage diaries, coordinate meetings, and ensure timely briefing and professional communications across the Directorate.

In this busy role you will support finance, HR, recruitment and reporting processes while fostering strong stakeholder relationships. Flexible working options are available.

Qualifications

• Proactive PA and business support across the Directorate.
• Support two Deputy Directors and help manage priorities.
• Coordinate activity to ensure objectives are met.

Responsibilities

• Manage and coordinate the diaries, inboxes and priorities of two Deputy Directors, ensuring effective use of time and timely action on key issues.
• Organise meetings, events and travel arrangements, preparing papers and briefing materials to support informed decision‑making.
• Provide proactive business support across the Directorate, working closely with senior leaders and the wider business support team.
• Support finance, budget, procurement and reporting processes, helping to ensure accurate records and effective financial management.
• Coordinate HR and recruitment activities, including interviews, onboarding and maintaining compliance with agreed processes.
• Manage directorate-wide communications, planning activities, information requests, meeting actions and follow-up activities.
• Identify opportunities to improve processes, provide constructive challenge and help ensure actions, deadlines and decisions are effectively tracked.
• Build strong relationships with stakeholders across the Department and government, acting as a trusted point of contact and collaborating with business support networks.

Skills

Diary management

Communication

Administrative support

Scheduling

Job description

Are you exceptionally organised that thrives in a fast-paced, high-impact environment?

Do you take pride in communicating with clarity and confidence?

Are you energised by juggling multiple priorities and playing a pivotal role in keeping senior leaders and teams operating at their best?

If so, we'd love to hear from you!

The directorate supports delivery of DfT's large and complex portfolio of capital infrastructure and transformation projects, focusing on themes such as improving portfolio management, making DfT a 'better informed' project client and sponsor, ensuring roles and responsibilities in delivery of projects are clear, promoting the right behaviours and culture, and building project management and engineering capacity and capabilities within the department.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what's like working at DFT.

We are looking for a highly organised and motivated individual to provide proactive PA and business support across the Directorate. Supporting two Deputy Directors, you will help manage priorities, coordinate activity and ensure they are well prepared to deliver departmental objectives. You will also support wider corporate processes and keep key work moving efficiently. This varied role is ideal for someone with PA, administrative or business support experience who wants to develop their business management skills and gain exposure to senior decision‑making.

Responsibilities

• Manage and coordinate the diaries, inboxes and priorities of two Deputy Directors, ensuring effective use of time and timely action on key issues.
• Organise meetings, events and travel arrangements, preparing papers and briefing materials to support informed decision‑making.
• Provide proactive business support across the Directorate, working closely with senior leaders and the wider business support team.
• Support finance, budget, procurement and reporting processes, helping to ensure accurate records and effective financial management.
• Coordinate HR and recruitment activities, including interviews, onboarding and maintaining compliance with agreed processes.
• Manage directorate-wide communications, planning activities, information requests, meeting actions and follow-up activities.
• Identify opportunities to improve processes, provide constructive challenge and help ensure actions, deadlines and decisions are effectively tracked.
• Build strong relationships with stakeholders across the Department and government, acting as a trusted point of contact and collaborating with business support networks.

Flexible resourcing

Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

PA and Business Support

Company: Government Recruitment Service

Salary: £32,027 to £32,027 a year

Hours: Full-time

Location: Birmingham

Job type: Permanent

Posting date: 2 Nov 2026

Closing date: 15 Nov 2026

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