P&G Team Leader - Ashton-under-Lyne

Village Hotels; Ashton-under-Lyne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Gym membership

Hotel stays

Food & drink discount

Friends & family discount

Village app discounts

Employee Assistance Programme

Job summary

Village Hotels is seeking a Pub and Grill Team Leader to steer shifts, lead the floor, and deliver high-energy pre-shift briefings as part of the Duty Management Team.

You will own the Pub and Grill area, float across F&B, coach staff, train new starters, and inspire service that delights guests.

If you bring energy, personality, and a passion for hospitality, you’ll grow with us and help push guest satisfaction and EBITDA.

Qualifications

• Experience leading hospitality teams on shift.
• Ability to coach and train new starters.
• Strong guest-service mindset and problem-solving skills.

Responsibilities

• The Floor Leadership: Running the shift and delivering high-energy pre-shift briefings.
• The Commercial Drive: Managing stock, controlling wage costs, and contributing to EBITDA.
• The Local Buzz: Supporting social media outreach and delivering great guest experiences.
• The People: Coaching your team and role-modeling positive behaviours.

Skills

Leadership

Coaching

Team management

Job description

Your Shift:

What You'll Actually Be Doing As our Pub and Grill Team Leader, you are the engine of the shift. We trust you to handle:

• The Floor Leadership: Running the shift and delivering high-energy pre-shift briefings. You will step up as part of the Duty Management Team, predominantly owning the Pub and Grill but confidently floating across all F&B areas to support your colleagues when the heat is on.


• The Commercial Drive: Treating the pub like your own business. You will know exactly which drinks drive the highest Gross Profit, manage stock levels to strict par lines, authorise voids safely, and help control wage costs to protect our EBITDA.


• The Local Buzz: Acting as our social media champion. You will run localised outreach, build a robust calendar of online content, and actively push the team to deliver the kind of service that gets us into the top 10 on Trip Advisor.


• The People: Coaching your team on the floor. You will turn product knowledge into a passion, train new starters, and role model the behaviours that create a brilliant environment for both staff and guests.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.


• Hotel Stays: Hotel rooms from 20 across 35 hotels.


• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.


• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.


• Retail & Lifestyle: Hundreds of brand discounts via the Village app.


• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You've Got the Right Energy? We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.