P&G F&B Assistant - Reading

Village Hotels; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

Village Hotels is seeking a Pub and Grill Team Member to deliver excellent guest experiences across the Pub and Grill and other Food and Beverage areas as needed. You’ll take pride in your bar, know the drinks and menus inside out, and uphold top hygiene standards to ensure smooth shifts.

We value friendly, energetic individuals who enjoy working with people and being part of a busy team. Training and opportunities to grow are provided as part of our supportive environment.

Responsibilities

• The Flexible Service: delivering a brilliant experience primarily in the Pub and Grill, while confidently supporting other Food and Beverage teams when busy.
• The Atmosphere & Standards: taking pride in the bar, knowing the drinks and food menus, and upholding hygiene standards for smooth shifts.
• The Commercial Drive: resolving issues on the spot and upselling extra sides or premium drinks to boost guest satisfaction and hotel profitability.

Job description

As our Pub and Grill Team Member, you are the engine of the shift. We trust you to handle:

• The Flexible Service: Delivering a brilliant experience primarily in the Pub and Grill, but confidently floating across other Food and Beverage departments to support your colleagues when the hotel gets busy.
• The Atmosphere & Standards: Taking huge pride in your bar. You know that prepping your section, understanding the drinks and food menus inside out, and maintaining flawless hygiene standards are the foundations of a smooth shift.
• The Commercial Drive: Treating every interaction as a chance to add value. You resolve issues swiftly on the spot and naturally suggest that extra side dish or premium drink, boosting both our guest satisfaction scores and the overall profitability of the hotel.

  At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.