Overnight Store Operations Manager

Sainsbury's; Northwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK supermarket is looking for a Night Shift Manager in Northwich to oversee store operations during overnight shifts. This role involves leading teams in replenishment activities, maintaining high standards for customer service, and managing staff performance. Ideal candidates will have prior experience in operational leadership and a strong track record of delivering exceptional service. The position offers full-time hours with a night shift premium and various employee benefits including discounts, an annual bonus, and wellbeing support.

Benefits

10-15% shopping discount at Sainsbury's

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension contributions matched

Share scheme investment

Wellbeing support services

Colleague networks for professional growth

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Track record in delivering exceptional customer service.
• Experience leading teams in a fast-paced, customer-facing environment.
• Operational leadership and responsibility for store operations.
• Success in exceeding KPIs related to sales and customer satisfaction.

Responsibilities

• Lead a team to execute replenishment activities overnight.
• Ensure store standards are met for customer service.
• Manage performance and capability of team members.
• Handle employee relations issues including scheduling.

Skills

Customer service excellence

Team management

Resilience under pressure

KPI management

Job description

A leading UK supermarket is looking for a Night Shift Manager in Northwich to oversee store operations during overnight shifts. This role involves leading teams in replenishment activities, maintaining high standards for customer service, and managing staff performance. Ideal candidates will have prior experience in operational leadership and a strong track record of delivering exceptional service. The position offers full-time hours with a night shift premium and various employee benefits including discounts, an annual bonus, and wellbeing support.