Overnight NHS 111 Call Handler – Part-Time, Flexible

NHS; Peterborough; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Peterborough is seeking a part-time 111 Call Handler to manage cases and provide essential medical advice overnight. No prior healthcare experience is needed, but applicants must commit to a 6-week training program. The position offers a salary of £12.21 per hour with enhancements for unsociable hours, promoting work-life balance while making a real difference for patients.

Qualifications

• Lives within 60-minute commute.
• Has customer service experience.
• Has the right to work in the UK.
• Can commit to 6 weeks full-time training (9am-5pm Monday-Friday).

Responsibilities

• Manage urgent and non-urgent cases, providing essential medical advice.
• Assess patients' conditions and direct them to appropriate healthcare professionals.
• Use advanced listening skills to ensure patients receive clear advice.

Job description

A healthcare organization in Peterborough is seeking a part-time 111 Call Handler to manage cases and provide essential medical advice overnight. No prior healthcare experience is needed, but applicants must commit to a 6-week training program. The position offers a salary of £12.21 per hour with enhancements for unsociable hours, promoting work-life balance while making a real difference for patients.