Outreach Wellbeing Coach - South Essex

Provide Community; Basildon; Hybrid; GBP 31,000; Full time

Job summary

A health and wellbeing service provider in Basildon is looking for an Outreach Wellbeing Coach to improve health and wellbeing in marginalized communities. The role combines one-on-one coaching and health promotion, requiring flexibility, strong communication skills, and a commitment to community engagement. The ideal candidate will have experience in community work and must hold a full UK driver's licence. This position offers a salary of £30,308 per annum with a hybrid work model.

Benefits

Comprehensive training

Health Coaching qualification

Registration fee for employment

Qualifications

• Experience in community work is essential.
• Full driver's licence and vehicle access required.
• Willingness to undertake relevant training.

Responsibilities

• Build trust and engagement with target populations.
• Deliver health promotion and behaviour change interventions.
• Manage a caseload and support self-management.

Skills

Good literacy skills

Knowledge of health priorities

Excellent communication skills

Self-management

Flexibility to work evenings/weekends

Tools

Microsoft Office

Job description

Job Overview

Main area: Wellbeing Coach. Grade: 25,001 - 35,000. Contract: Permanent. Hours: 35 per week (Hybrid work with some working from home and occasional evening and weekend work). Job ref 828-PROVIDE3660.

Employer: Provide CIC (social enterprise). Location: South Essex, Basildon. Salary: £30,308 per annum (Yearly). Closing Date: 06/11/2025 23:59.

The role of Outreach Wellbeing Coach (OWC) offers an exciting opportunity to work for Provide on behalf of the Essex Wellbeing Service (EWS). As an Outreach Wellbeing Coach you will partner with other providers to improve the health and wellbeing within seldom heard from communities across Essex. Your focus will be on delivering one‑to‑one coaching, health promotion sessions and health checks, support with smoking cessation, weight management, and general well‑being of your clients. The role is in‑person, face‑to‑face with frequent travel, including evenings and weekends for outreach events such as Prides and festival‑type events. You will need a full UK driver’s licence and access to a vehicle.

Experience of community work is essential. The successful applicant will evidence relevant skills and experience but will receive comprehensive training, including a Health Coaching qualification and NHS training to deliver Health Checks.

Responsibilities

• Work closely with target populations to build trust and engagement, identifying people who can benefit from support but are unlikely to access the service via usual referral routes.
• Develop and deliver health promotion (HP) and behaviour change communication (BCC) interventions targeting hard‑to‑engage populations.
• Deliver a tailored 12:1 coaching programme for hard‑to‑engage groups, improving health, wellbeing, and community connections.
• Support self‑management, enhance client self‑worth and confidence, and provide smoking cessation, health checks and weight management support.
• Encourage participants to engage with volunteering options in the local community as part of the EWS strengthening communities plan.
• Maintain ongoing contact with clients, providing follow‑ups at set intervals to sustain outcomes and support community connections.
• Facilitate outreach HP/BCC interventions (face‑to‑face or virtually) with target populations and partner agencies, including training and group sessions.
• Maintain and use systems to monitor and record HP/BCC interventions, contribute data for reporting, and adapt interventions per service KPIs and contractual obligations.
• Manage a caseload of individuals, determining contact points, frequency, and endpoint; attend multidisciplinary team (MDT) case load discussions if needed.
• Build and maintain professional relationships with partner agencies, representing EWS and Provide in alignment with values and policies.
• Engage in continuing professional development (CPD) to improve skills and maintain knowledge of health and wellbeing aspects.
• Work independently to achieve personal objectives linked to the annual delivery plan; attend team meetings and support work requests from the EWS locality lead.
• Manage workload, calendars, timesheets, annual leave records, and notify line manager of changes in personal circumstances.
• Manage social media accounts to promote EWS, local events and initiatives, linking with other organisations.

Skills and Qualifications

• Good literacy, numeracy, and Microsoft Office skills.
• Knowledge of national and local health priorities and target population needs.
• Understanding of issues affecting vulnerable or excluded groups and willingness to undertake relevant training.
• Commitment to equality, diversity, and inclusion.
• Excellent communication, interpersonal and team skills.
• Self‑management, prioritisation, and initiative.
• Flexibility to work evenings and weekends as required.
• Full driver’s licence with own transport.

Desirable Criteria

• Experience delivering coaching/education/training packages to service users and partner agencies.
• Experience designing, delivering and evaluating targeted health promotion services.

Experience

• Experience working with partner agencies, stakeholders, and internal teams.
• Experience working with hard‑to‑engage groups as listed in the job description.

How will we contact you?

• All correspondence will be by email or text messaging. Register for text messages on your TRAC account.
• If you have not heard from us within 2 weeks of the closing date, you are not shortlisted. Internal candidates unsuccessful can seek feedback from the recruiting manager.
• Contact the Recruitment Team via [e-mail].
• Contact the Recruiting Manager about the vacancy/role or feedback after interview; details provided within the advert.

Checking progress on your application

Log into your TRAC account to view your application status.

Closing Date

Provide reserves the right to close this vacancy at any time.

Professional UK clinical registration required for the role?

If required, Provide will pay for registration during the first year of employment.

COVID‑19 Vaccination

Provide encourages double vaccination and a booster for all colleagues.

Anti‑Fraud

Staff are trained in Anti‑Fraud; technology is used to examine identity/immigration documents.

Disability

Contact the HR Services Team (0300 3030 2661 or [e-mail]) for assistance or additional time during application or interview.

Work Trials

Check with your local Job Centre Plus for eligibility. If interested, contact the HR Services team for arrangements.

Successful Applicant

Bring documentation to interview to show the recruiting manager, and again at pre‑employment appointment with Recruitment Coordinators. Information will be treated confidentially; failure to provide all information may prevent contractual compliance.

Equal Opportunities

Provide is an equal opportunity employer committed to building a diverse team. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Other Information

We are committed to equal opportunities, flexible working practices, and the National Living Wage.