Outreach Wellbeing Coach - Mid Essex

Provide Community; Chelmsford; Hybrid; GBP 31,000; Full time

Job summary

A leading health service provider in Chelmsford is seeking an Outreach Wellbeing Coach. This role focuses on engaging with hard-to-reach communities, delivering health coaching and outreach services. A successful candidate must have experience in community work, a full UK driver's license, and the ability to work evenings and weekends. Comprehensive training is provided, ensuring a supportive work environment that values diversity.

Qualifications

• Experience of working with ‘hard to engage’ groups.
• Experience with partner agencies and stakeholders.

Responsibilities

• Deliver one-to-one coaching and health promotion sessions.
• Facilitate outreach interventions with target populations.
• Support self-management and connections within the community.

Skills

Good level of literacy and numeracy

Good level of ability in the use of Microsoft Office

Excellent communication and interpersonal skills

Ability to problem solve and troubleshoot

Holder of a full driver’s licence with access to own transport

Job description

Main area Wellbeing
Grade Salary Ranges: 25,001 - 35,000 • Contract Permanent • Hours Full time - 35 hours per week (Hybrid work with some working from home or base with occasional evening and weekend work) • Job ref 828-PROVIDE3662

Employer Provide CIC • Employer type NHS • Site Provide Wellbeing at Kestrel House • Town Chelmsford

Salary £30,308 per annum • Salary period Yearly • Closing 06/11/2025 23:59

Job Overview

The role of Outreach Wellbeing Coach (OWC) offers an exciting opportunity to work for Provide on behalf of the Essex Wellbeing Service. As an Outreach Wellbeing Coach, you will work in partnership with other providers to improve the health and wellbeing within seldom heard from communities across Essex. Your focus will be on delivering one-to-one coaching, health promotion sessions and health checks, support with smoking cessation, weight management and the general well-being of your clients.

Due to the nature of the role, there will be a need to work some evenings and weekends to deliver outreach events such as Prides and other festival type events. The role is an in-person face to face role which requires peripatetic working with frequent travel. The applicant will need to hold a full UK drivers’ licence and have access to a vehicle.

Experience of community work is essential to this role, and we welcome and encourage job applications from people of all backgrounds. The successful applicant will need to evidence relevant skills and experience required to deliver this role successfully, however at the start of employment we will provide comprehensive training, including a Health Coaching qualification, plus NHS training to deliver Health Checks. Our team values diverse skills, experiences and abilities and we will support the successful candidate to develop to their full potential within the role.

Main duties of the job

• To work closely with target populations to gain trust and engagement and to find people who will benefit from support but are not likely to access the service via the normal referral routes.
• To support the development and delivery of health promotion (HP) and behaviour change communication (BCC) interventions in Essex targeting hard to engage populations.
• To deliver a tailored 12:1 coaching programme for hard to engage groups that will improve individual’s health and wellbeing and increase their connections within the community for long term impact.
• To support with self-management to work on client’s barriers, improve their self-worth and confidence. Support with smoking cessation, accessing health checks and weight management.
• To explore opportunities for individuals taking part in the coaching programme to engage with volunteering options in the local community, as part of the EWS strengthening communities work plan.
• To be a continuous point of contact for as long as needed and then in addition provide follow ups at set intervals for as long as necessary to sustain outcomes. Provide support with connections within their community.
• To facilitate outreach HP/BCC interventions (face to face or virtually) with target populations and partner agencies. This includes developing / delivering training sessions for practitioners and group sessions for service users as required.
• To develop, maintain and use systems to monitor and record HP/BCC interventions and contribute data for reporting as requested. Adapt interventions in support of service KPIs and contractual obligations. Use the EWS Priority Platform for all data recording.
• Manage a caseload of individuals determining the contact points, frequency and end point. Attend multidisciplinary team (MDT) case load discussions if required.
• To establish and maintain professional relationships with partner agencies and to professionally represent EWS and Provide with target populations and partner agencies during HP/BCC interventions, adhering to Provide values and policies.
• To identify and undertake continuing professional development (CPD) to improve skills and maintain a good working knowledge of health and wellbeing aspects to meet the needs of target populations and partner agencies.
• To use own initiative to work independently, to achieve personal work objectives linked to the annual delivery plan. Attend team meetings and support work requests from the EWS locality lead.
• To manage own workload, maintaining and updating calendars, timesheets, annual leave records, and to notify the line manager of any change in personal circumstances or personal information relevant to the role.
• To manage work social media accounts to promote EWS, local events and initiatives, linking in with other appropriate organisations.

Person specification

Skills

Essential criteria

• Good level of literacy and numeracy.
• Good level of ability in the use of Microsoft Office.
• Good level of knowledge regarding national and local health priorities, and the needs of target populations.
• Good understanding of issues affecting vulnerable or excluded groups and a willingness to undertake relevant training.
• Good understanding and commitment to upholding the values of equality and diversity and inclusion.
• Excellent communication and interpersonal skills within a working team and with service users.
• Ability to manage and prioritise own workload knowing when to offer or request support from colleagues.
• Ability to problem solve and troubleshoot without instruction and to work on own initiative.
• Ability to work flexibly including working out of hours (evenings and weekends) as required.
• Holder of a full driver’s licence with access to own transport.

Desirable criteria

• Experience of delivering coaching/education/training packages to service users and partner agencies.

Experience

Essential criteria

• Experience of working with ‘hard to engage’ groups such as those stated in the Job Description.
• Experience of working with a range of partner agencies, stakeholders and internal teams.

Desirable criteria

• Experience of designing, delivering and evaluating targeted health promotion services.

Further Information

How will we contact you?

• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• If you wish to contact the Recruitment Team, please do this via [e-mail]
• If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination. We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [e-mail].

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators. The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.