Outreach Recovery Workers -covering all of Cornwall(Ref:0028ZB)

NHS; Truro; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in Truro is looking for Outreach Recovery Workers to support people experiencing homelessness and substance misuse. Ideal candidates should have experience in outreach settings and be able to work flexible hours. The starting salary is £25,000, rising to £30,000, with benefits including generous annual leave and a pension scheme.

Benefits

28 days annual leave

Extra day off for birthday

Enhanced maternity and paternity leave

Flexible working opportunities

Refer-a-Friend scheme

Qualifications

• Experience in healthcare, social care, criminal justice, or domestic abuse settings.
• Resilient with the ability to prioritize under pressure.
• Knowledge of health and safety in high-risk situations.

Responsibilities

• Support people who are rough sleeping or in insecure accommodation.
• Collaborate with community and rehabilitation facilities.
• Conduct harm-reduction assessments and help people access treatment.

Skills

Continuous professional development

Experience in outreach

Working with substance misuse clients

Relationship building

Full UK driving licence

Education

OCN/NVQ Level 3 or equivalent

Job description

Outreach Recovery Workers – Cornwall (Ref:0028ZB)

We are part of a large integrated drug and alcohol service working with some of Cornwall’s most excluded and disadvantaged people. Applicants must submit a CV and cover letter. The role may close earlier than 16 November 2025 if we receive a high volume of applications.

Main Duties

• Work within Drug and Alcohol Outreach at Truro, Penzance or Liskeard to support people who are rough sleeping or in insecure accommodation.
• Collaborate with the Adult Community Service, Young People’s Service, community, clinical, criminal‑justice and residential rehabilitation facilities.
• Conduct harm‑reduction, assessment, and help people access treatment options on the street and in hostels.
• Respond to frequent attenders of Royal Cornwall Hospital in Truro in partnership with safeguarding, housing and homelessness services.
• Maintain caseloads, care plans and health‑and‑safety risk assessments.

Essential Skills & Qualifications

• Evidence of continuous professional development – OCN/NVQ Level 3 or equivalent, or willing to achieve within 12 months.
• Experience in outreach, housing/homelessness, healthcare, social care, criminal justice or domestic‑abuse settings.
• Successful track record of working with substance‑misuse clients.
• Resilient, able to prioritise and work under pressure in a fast‑moving environment.
• Knowledge of health and safety, assessment of high‑risk situations, and care planning.
• Strong relationship‑building skills with internal and external stakeholders.
• Full UK driving licence and own transport – required for travel across Cornwall.
• Ability to work flexible, unsocial hours, including occasional weekend work.

Salary & Hours

Starting salary £25,000 per annum, rising annually in line with pay progression to £30,000. Work 37.5 hours per week, with occasional weekend and unsocial hours.

Benefits

• 28 days annual leave, plus bank holidays.
• An extra day off for your birthday or a special occasion.
• Enhanced maternity, paternity and adoption leave.
• 2 days paid volunteer leave per year.
• Auto‑enrolment into the pension scheme.
• Access to a Blue Light Card for savings on high‑street and online brands.
• Flexible working opportunities and support for wellbeing.
• Refer‑a‑Friend scheme – £500 bonus for successful referrals (after 6 months probation).

Introduction to WithYou

WithYou provides free and confidential support, without judgement, to more than 100,000 people annually across England and Scotland. We help people overcome challenges with drugs, alcohol and mental health.

Equality, Diversity & Inclusion

We build an inclusive culture that encourages and supports diverse voices. We welcome applicants from under‑represented communities, people with disabilities, LGBTQ+ people, veterans and those with lived experience. We are a Disability Confident Employer and offer a guaranteed interview scheme for veterans and disabled candidates.

Disclosure & Barring Service Check

This post requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure will be requested to check for any previous convictions.