Outreach Patient Services Administrator – Front Desk & Clinic Support

KIMS Hospital; Longfield, Charing, Wye, Faversham; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading independent healthcare provider in the UK is seeking an Outreach Customer Service Administrator to deliver exceptional front-of-house service at clinics. The ideal candidate will possess strong communication and IT skills, have previous administrative experience, and thrive in a busy team environment. This role offers a comprehensive benefits package including 33 days of leave, private health insurance, and discounted gym memberships.

Benefits

33 Days annual leave plus extra time off for your birthday

Free secure staff parking

Private health insurance

Life assurance

Retail discounts and cashback

Qualifications

• Previous administrative experience and confidence working in a busy team.
• Experience working in a hospital or healthcare environment.

Responsibilities

• Deliver exceptional front-of-house service across multiple sites.
• Coordinate patient appointments and maintain medical records.
• Handle patient queries and high-volume phone calls with clarity and compassion.

Skills

Strong communication skills

Good IT skills (Microsoft Office)

Ability to stay organized under pressure

Education

Secretarial qualification or knowledge of medical terminology

Job description

A leading independent healthcare provider in the UK is seeking an Outreach Customer Service Administrator to deliver exceptional front-of-house service at clinics. The ideal candidate will possess strong communication and IT skills, have previous administrative experience, and thrive in a busy team environment. This role offers a comprehensive benefits package including 33 days of leave, private health insurance, and discounted gym memberships.