Outpatients Administration Officer - Targeted

NSW Health; Tamworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in Tamworth seeks an Administration Officer to play a vital role in patient services. The ideal candidate will bring a friendly attitude, solid organisational skills, and be eager to learn. In a dynamic team environment, this role involves managing appointments and assisting patients, with the opportunity for full-time and part-time work. Flexible hours are offered with no weekend work requirement.

Benefits

Flexible working hours

Comprehensive training

Access to Employee Assistance Program

Salary Packaging options

Extra day off each month for full time employees

Annual leave and paid parental leave for eligible employees

Qualifications

• Experience in administration is a big plus.
• Must demonstrate a friendly, can-do attitude.
• Ability to manage a full inbox and support colleagues.

Responsibilities

• Welcoming patients at the front desk.
• Managing referrals, appointments, and correspondence.
• Collaborating with a supportive team.

Skills

Friendly demeanor

Organisational skills

Effective communication

Teamwork

Job description

Where Teamwork Meets Care — Your Role Matters

Remuneration: $35.84 - $36.96 per hour + Superannuation

Employment Type: Various Permanent + Temporary, Full and Part Time Opportunities

Position Classification: Administration Officer Level 3

Location: Tamworth Hospital

Requisition ID: REQ619142

Closing Date: Sunday, 30th November 2025

Join the team at the Outpatient Centre Tamworth Hospital!

As a valued member of our administration team, you’ll play an important role in creating a smooth, positive experience for every patient referred to our range of specialities.

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Everything You Need to Know!

Your days will be varied — from welcoming patients at the front desk to managing referrals, appointments, and correspondence behind the scenes, joining a supportive team of 12, you will work together in a friendly, collaborative environment.

With a balance of front desk and office-based duties, you’ll enjoy plenty of variety and opportunities to learn and grow along the way.

Typical Work Schedule

• Shifts generally run from 8:00 AM to 4:30 PM, with some 7:00 AM or 8:30 AM starts as part of a rotating roster.
• The full-time role is Monday to Friday, offering a consistent weekday schedule.
• Happy to discuss preferred days for part-time position - though we’re ideally seeking coverage on Tuesdays and Thursdays.

What You Will Bring

You’re someone who brings a friendly, can-do attitude to work each day and genuinely enjoys helping others. You communicate clearly, work well with your team, and take pride in staying organised even when things get busy.

Whether it’s supporting a colleague, assisting a patient, or managing a full inbox, you approach each task with positivity, care, and attention to detail. If you’ve had experience in administration, that’s a big plus — but more importantly, you’re eager to learn and make a meaningful contribution in a supportive hospital setting.

Why You'll Love it

• Workdays are adaptable, plus no weekends!
• Flexible rostering for work-life balance where required
• A supportive team where collaboration and professional growth are encouraged
• Comprehensive training with a buddy system to help you feel confident and supported
• Access to Employee Assistance Program to support your wellbeing
• Increase your take home pay with Salary Packaging, Novated Leading and Fitness Passport options
• Once extra day off a month for full time employees
• 4 weeks annual leave and paid parental leave for eligible employees (Pro-rata for Part time)

Need more information?

1) Click here for Position Description 2) Find out more about applying for this position

For role related queries or questions contact Kierra Seymour on [e-mail]

Additional Information

• Casual opportunities may be available for recommended applicants
• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

• At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support to ensure an equitable, barrier-free application process.

• The Welcome Experience helps you and your family connect with local people and resources, making it easier to settle in and feel at home in your new community.Learn more at www.nsw.gov.au/welcomeexperience

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [e-mail] or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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