Outpatient Support

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS Foundation Trust in Sutton-in-Ashfield is seeking an Outpatient Support Worker. The position requires excellent communication skills and a commitment to patient care. Responsibilities include supporting patients and professionals in outpatient settings, ensuring clinic operations run smoothly, and maintaining high standards of hygiene and order. Apply now to join a team that makes a positive impact on patient lives!

Qualifications

• Demonstrate good communication skills and understanding of basic requirements for individualized patient care.
• Willingness to work towards a Care Certificate.
• Previous customer care experience and life skills necessary.

Responsibilities

• Provide essential support to patients and registered professionals in the outpatient setting.
• Help ensure the smooth running of clinics through administrative assistance.
• Uphold the highest standards of patient care.

Skills

Good communication skills

Understanding of individualized patient care

Customer care experience

Education

Care Certificate or willingness to work towards

Job description

Outpatient Support

Go back Sherwood Forest Hospitals NHS Foundation Trust

The closing date is 10 November 2025

? Join Our Team as an Outpatient Support Worker - King's Mill Hospital ?

Are you passionate about making a positive impact on the lives of others? King's Mill Hospital is seeking compassionate and dedicated individuals to join our team as Outpatient Support.

As an Outpatient Support Worker, you will:

• Provide essential support to patients and registered professionals in the outpatient setting.
• Help ensure the smooth running of clinics through administrative assistance, chaperoning, and coordinating the patient journey.
• Uphold the highest standards of patient care, dignity, and compassion.
• Carry out duties that maintain hygiene, safety, and orderliness within the department.
• Contribute to continuous improvement and the delivery of an exceptional patient experience.

Be part of a team that truly makes a difference. Apply now to start your journey with King's Mill Hospital!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements

• Demonstrate good communication skills and understanding of basic requirements for individualized patient care

QualificationsAcademic/ Craft/ Professional

• Care Certificate or willingness to work towards

Further Training

• Mandatory updates and customer care courses

Experience

• Previous customer care experience and life skills.
• Previous NHS experience in an outpatient setting

Contractual Requirements

• Regular attendee, able to work flexibly within working hours of department.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust