Outpatient Reception & Admin Specialist

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking an outpatient receptionist. The role involves greeting patients, managing appointments, and communicating with relatives. Candidates should possess excellent communication and organizational skills. Join a collaborative team dedicated to high standards of patient service in a supportive environment. Opportunities for growth and development are available within this large trust that values diversity and inclusion.

Benefits

Diversity and inclusion initiatives

Professional development opportunities

Supportive work environment

Qualifications

• Proficient in managing clerical duties and communicating with patients.
• Able to work alongside a multidisciplinary team.
• Experience in a similar role is preferred.

Responsibilities

• Communicate updates to patients' relatives and facilitate attendance.
• Check patients in and manage appointment bookings.
• Answer phone calls and manage email queries.
• Complete end of day cashing up process.

Skills

Excellent communication skills

Organizational skills

Time management

Proficiency in using computer systems

Job description

A leading healthcare provider in Manchester is seeking an outpatient receptionist. The role involves greeting patients, managing appointments, and communicating with relatives. Candidates should possess excellent communication and organizational skills. Join a collaborative team dedicated to high standards of patient service in a supportive environment. Opportunities for growth and development are available within this large trust that values diversity and inclusion.