Outpatient Booking Specialist – MSK Clinic

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust; Gobowen; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading orthopaedic hospital in the UK is seeking Outpatient Booking Co-ordinators to manage patient bookings and ensure appointments are scheduled effectively. The ideal candidates will have NVQ Level 3 or equivalent experience, strong communication skills, and the ability to operate various hospital computer systems. This role offers an opportunity to contribute to patient care in a busy environment with a focus on efficiency and accuracy.

Benefits

Access to professional development opportunities

Strong links with local universities

State-of-the-art facilities

Qualifications

• Experience of working in a busy office environment and using computers is essential.
• Experience of using PAS is desirable but training will be provided.

Responsibilities

• Manage the outpatient pathway from referral to appointment.
• Ensure appointments are booked within specified time limits.
• Maintain a clear and robust outpatient waiting list.

Skills

High level of verbal and written communication skills

Able to sort accurately into numerical and alphabetical order

Knowledge of NHS RTT Targets

Knowledge of outpatient booking systems

Education

NVQ Level 3 or equivalent experience

Tools

PAS

SF4

Bluespier

Job description

A leading orthopaedic hospital in the UK is seeking Outpatient Booking Co-ordinators to manage patient bookings and ensure appointments are scheduled effectively. The ideal candidates will have NVQ Level 3 or equivalent experience, strong communication skills, and the ability to operate various hospital computer systems. This role offers an opportunity to contribute to patient care in a busy environment with a focus on efficiency and accuracy.